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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very helpful. Booking thru Expedia and had no information in the system.
Business response:
Angela, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our courteous associates. However, we regret if you had any inconvenience. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Smokers please step away from the building! Not bad but it is an old building and it shows. The sunshine came through the bottom of the door to include a hole in the bottom of the door. Also smoke from customers standing outside the door wafted through the big gap in the bottom of the door and the hole. Had to put a towel there.
Business response:
Thank you for being our guest at Extended Stay America. We are glad you had a pleasant stay overall and that we were able to meet most of your expectations. However, we regret not meeting your expectations with our room and apologize for the concerns that kept your stay from being perfect. We will share your comments with the appropriate individuals and make sure the problem is resolved. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, H... read more
The area around my room was littered with trash. I could not park in front of my room, as the only available spot was a handicapped space. Finally, there were small insects crawling up the wall of the bathroom. I did not notice these insects until the morning of my check-out.
Business response:
Thank you for commenting about your experience at our hotel. We apologize for the cleanliness issues you mentioned. We will discuss this with our housekeeping team for their review and action. On a positive note, we are glad to see your rating. We hope you will allow us to accommodate you in the future. Sincerely, Hotel Management
Comfy bed, but overall so-so The stay was ok. Bed very comfortable. Pillows , not so much. I saw several roaches 😳 microwave was very rusted inside.
Business response:
Thank you for being our guest. We are glad to read you liked the comfort of our beds and had an overall enjoyable stay. However, we are sorry for the issues you experienced in your room. Your concerns will be shared with our appropriate teams so that corrective measures can be taken. We hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Limpiar mas las escaleras ya que no posee ascensores y las aceras y escaleras cerca a las🚪 puertas de los cuartos estaban sucias . El costo por noche esta muy alto para la calidad del hotel
Business response:
Jeanice, thank you for selecting our hotel. We apologize for the cleanliness issues you mentioned. We will discuss your comments with our housekeeping team for their review and action. We are also sorry that you felt we did not merit the rate you paid. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management
The room was clean. The tv only played for about 5 minutes then shut off.
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 4.3 star rating with 1,395 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.