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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cheap Night manager was wonderful with a super late check in, but the room was terrible. Smelled like pot the whole two weeks. No one ever came to clean. Cheap, but definitely get what you pay for.
Business response:
Dear Eleanor, Thank you for staying with us and sharing your experience. We appreciate your feedback regarding areas where we could improve. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest.Sincerely,Hotel Management
Staff was friendly and helpful
Business response:
Dear PHILLIP, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
My experience When I get there I ended up getting there early 1:30pm and had to wait until 3pm as I was informed it was due to overbooking the night before, then I got to the room it was clean but the cover looked a blanket you would get at a hospital to warm you up I stayed about 3 hrs and decided to go to another location after all the constant people traffic outside pulling at doors and loud talking. When I went to the front desk the first thing I was told was I was unable to get a refund and I was confused because I didn... read more
Business response:
Dear James, Thank you for taking the time to give us feedback about your visit. Our team is genuinely sorry for the extended wait you experienced during check-in. We understand the importance of a smooth arrival process and are committed to improving it. We're reviewing this with our staff to manage high-demand periods better and minimize wait times. Your insights are invaluable as we strive to enhance our service. On your next stay, we are confident you will have the seamless arrival experience you deserve. We appreciate yo... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 2.7 star rating with 3,195 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.