This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
thank you for this review
Ok
Business response:
Dear lekesha, Thank you for taking the time to provide your feedback. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Hotel Management
Comfy but lacking the usual amenities The lady at Check In (Leslie) was very nice and friendly, she made us aware of all the issues before agreeing to check in. She gave us an upgrade and we stayed right above the lobby in a 2 bedroom apartment. It was super comfy and although it was not equiped or had the amenties as other Extended Stay it was enough for us since we just needed a place to rest nearby. The beds were super comfy and thankfully unlike other reviewers I did not see any roaches and our apartment was very clean.
First impressions is that its adequate. The environnement outside is quiet, however, the person in the room above played loud computer games most of the night. Then it sounded like he was playing soccer as there was constant moving around and pounding on the floor. Inside, we found a roach running around on the bathroom counter, also some other large flying bug I had to usher out of the room. The toilet did not flush. The bedsheets were clean but rough. The kitchen, dining, and bathroom surfaces were not overtly dirty but se... read more
Business response:
Dear Gwyneth, Thank you for your feedback on your recent stay. We're glad to hear that the environment outside was peaceful and that the cleanliness of the bedsheets met your expectations. We understand that disturbances from other guests can impact the tranquility of your stay, and we strive to ensure all guests enjoy a restful experience. We also appreciate your observations regarding the upkeep of the room and will consider your suggestions as we continually work to enhance our guest experience. We hope to better serve yo... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 2.7 star rating with 3,195 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.