Extended Stay America Select Suites - Tampa - Brandon

Business response:

Marimar, thank you for taking the time to review Extended Stay America. Although we are happy to know you had a comfortable stay, we are sorry our grab-and-go breakfast was not up to your expectations. Your comments have been shared with our Brand Leaders as it will help them determine new offerings. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Brandie, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Charlie, thanks for choosing us. Please also know our top priority is the safety and security of our guests and employees so we are sorry to know that you felt unsafe here. Our team is well trained to handle any situation and maintains a good environment. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management 

Business response:

Thank you for sharing your experience at our hotel. We’re glad to know you liked your room and that overall you had a nice stay with us. However, we're sorry that you had some housekeeping service issues in your suite. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope we have the chance to make it up to you at a future date. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Jiae, thank you for being our guest at Extended Stay America. We’re glad to know our wonderful location was convenient for you and overall you had a nice stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Marcianno, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your experience at Extended Stay America. We are thrilled to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management