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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
There is no information to fix anything.
It’s alright for a night The staff was nice and welcoming. The room itself smelt very musky and had ants running up the walls, really poorly lit lighting. Bed had human hair in it upon taking the covers out. Parking was very open. Over all for a one night stay not bad but could be cleaner and have better room amenities
Business response:
Dear Christopher, Thank you for mentioning the warm welcome you received from our front desk associate! Although your experience was initially good, we apologize for the following issues. The condition of your suite you describe is unacceptable and not representative of our quality standards. We apologize for anything other than a completely satisfying stay and appreciate the feedback. Please be assured that we have taken note of all the concerns you raised to address them adequately, and we hope you will stay with us again ... read more
Desk staff was great. Accommodated early check in and showed interest in my travels.
Business response:
Dear Janet, Thank you for choosing our hotel and taking the time to write a review. We are glad everything went well with your check-in and appreciate recognizing the excellent service provided by our front desk associate. We will share your feedback with our team to let them know our guest noticed their effort. We hope you will make Extended Stay America your home away from home whenever your travels bring you to our area.Sincerely,Hotel Management
Not enough towels and the key didn’t work to get in.
Business response:
Dear Lucinda, Thank you for reviewing your stay. We want every guest who stays with us to have a comfortable visit and to depart with a lasting favorable impression. Please accept our apologies for the inconvenience you experienced; we appreciate your patience. Please know our front desk is always available and happy to help make your stay as comfortable as possible. We will address this to our team, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.Sincerely,Hote... read more
Muy Sucio cerca de mi cuarto un olor a Cigarillo increíble mal olor y solo fue una noche
Business response:
Dear Jose, Thank you for being our guest and for the valued feedback. We are sorry for the cleanliness issues with your guest room and any oversight on our part. We understand how important it is to have a spotless room and one free of smoke. We have strict policies prohibiting smoking in specific areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. Once again, we are sorry for these concerns and hope to have you back for the seamless, outstanding stay you deserve.Sincerely,H... read more
Pretty old and rundown. Couldn’t get a hairdryer. Elevator acted funky. Door wouldn’t close half the time. I was sure we were going to get stuck
Business response:
Dear Jan, Thank you for taking the time to share your impression of our hotel. We are sorry for not living up to your expectation regarding the lack of amenities and the condition of the suite. We do our best to provide every guest with an exceptional experience and make these amenities available. Regrettably, we failed to live up to our promise, and we're sorry. Furthermore, we agree that some areas within the hotel are beginning to show their age, and we are having similar discussions. We have shared your feedback with the... read more
Worn out and understaffed. Eboni's professional, polite, and friendly service at the front desk was the best thing about this stay. The hotel desperately needs maintenance. There was a water leak in the walls of my parents' room that had soaked the carpet. The replacement room also had a leak. The sheets and towels were clean but not the tub. In the morning the lobby corridor was covered with muddy foot prints. The breakfast area was strewn with trash and most of the food was gone even though it was 8:00 am.
Business response:
Dear Paula, Thank you for the kind comments regarding the service provided by our associate Eboni. However, we apologize that your stay was anything other than perfect. We have taken note of your concerns and will share them with our team to take the proper action. Thank you again, and safe travels.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 2,985 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.