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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff and proximity to airport, firm beds The staff was great, friendly and efficient. It was just the room that had issues with. I know firm mattresses last longer which is why hotels favor them but this was very firm. The shower curtain had discoloration and mold on the bottom, there was literally no drain cover so you could see the mold and gunk in the drain of the tub(cant take baths), water pressure was horrible and other tenants/guests were slamming their doors(automatic door closers) until 4ish AM...for me it wa... read more
Business response:
Trevor, thank you for sharing your experience with us. We are glad to know you were happy with our location and associates. However, we are sorry that you were not satisfied with the bed, which impacted in getting you a restful night's sleep. We also apologize for the cleanliness and noise issue you encountered in your suite. We value our guests and their recommendations and will share your comments with the appropriate individuals. Thank you again for being our guest, and we would love the opportunity to welcome you back so... read more
Property was well kept and staff at front desk was very friendly and welcoming.
The room smelled funny kinda like mildew my allergies acted up the whole stay there and I couldn’t sleep. The staff was very friendly and the grounds were clean
Business response:
Vanessa, thank you for sharing your review and being our guest. We are happy you liked our courteous staff and had an overall good experience, but we want to apologize for the concerns which kept it from being perfect. We work hard to provide a clean and comfortable environment; therefore, we regret the inconvenience this caused. We will follow up on your comments to ensure we are well poised to serve you better during your next visit. We hope you will allow us another opportunity to accommodate you whenever your travels bri... read more
WOULD NOT RECOMMEND THIS AS A PLACE TO STAY. We had two rooms reserved and when we went in to checkin the receptionist was totally rude and unprofessionally. She was on her personal phone and was in a conversation and she was talking loud and cursing to the person on the other end as we waited for her to finish her conversation. We finally got her to register us and we went to our rooms. The rooms were marginal, with damaged furniture, bathroom figures and mold along the bathtub. The bed was comfortable and the room was clea... read more
Business response:
Thank you for sharing your experience at our hotel. We are sorry for the unpleasant encounter you had during check-in. We will address this with the appropriate individuals and take the necessary actions to elevate our service levels. We will also share your comments regarding the inconvenience you experienced due to the concerns with your guest room. We will address this with the appropriate individuals and make sure the problems are resolved immediately. We encourage you to try us again in the near future. We are confident... read more
TV not working Door lock flimsy
Business response:
Susan, thank you for your candid review. We regret not meeting your expectations and are sorry for the inconvenience you experienced due to the maintenance issues you outlined. We apologize for this, and rest assured, we will share your comments with our engineering team and make sure we prevent such reoccurrences. We hope you will consider this as an isolated incident and allow us the opportunity to welcome you back. Sincerely, Hotel Management
First the negative - poor water pressure in the shower, no outlets by the beds (that's just a pet peeve of mine). For the positive - rooms were clean and cozy, and the staff was very friendly and helpful.
Business response:
Lisa, thank you for choosing Extended Stay America and taking the time to post your review. We are glad you were pleased with our well-kept accommodations and that you were pleased with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. However, we apologize for the inconvenience you experienced with the guest room. We will address this with our maintenance team and make sure we prevent such reoccurrences. We hope you will reconsider a future stay as we would welcome t... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 4.3 star rating with 1,423 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.