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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The women working there were excellent. I was evacuated because of a hurricane. They took care of me and I was safe. Property is old and has many live in residents. I was not quite secure at first but never fealt unsafe. To the owner. You need to give a raise to the women and men that work there.
Business response:
Dear Chris, thank you for choosing our hotel for your recent accommodations. We're glad you were safe under the care of our staff during such a time. We take the security of our guests very seriously, and in times like this, our dedicated team members' priority is your safety. We will share your feedback with our team to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon!Sincerely,Hotel Management
The room was outdated. The stove top was rusted. The fridge, although working, needed to be updated. The only thing updated was the tub. The floor was grimy. There wasn't a chair to sit to watch tv. No table to eat on.
Business response:
Dear Janelle, thank you for being our guest. We are glad that you had a pleasant stay. However, please accept our apologies for the inconvenience you had in your room. Your comments are shared with our concerned team to ensure it is not repeated. Also, your notes about the updating are being communicated to the management team for further action. You are a valued customer, and everything we do aims to provide you with an excellent hotel experience. Please come back and see us again.Sincerely,Hotel Management
It was good place for a night, would definitely recommend getting a portable lock door just in case.
Business response:
Dear Karina, thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Great staff and proximity to airport, firm beds The staff was great, friendly and efficient. It was just the room that had issues with. I know firm mattresses last longer which is why hotels favor them but this was very firm. The shower curtain had discoloration and mold on the bottom, there was literally no drain cover so you could see the mold and gunk in the drain of the tub(cant take baths), water pressure was horrible and other tenants/guests were slamming their doors(automatic door closers) until 4ish AM...for me it wa... read more
Business response:
Trevor, thank you for sharing your experience with us. We are glad to know you were happy with our location and associates. However, we are sorry that you were not satisfied with the bed, which impacted in getting you a restful night's sleep. We also apologize for the cleanliness and noise issue you encountered in your suite. We value our guests and their recommendations and will share your comments with the appropriate individuals. Thank you again for being our guest, and we would love the opportunity to welcome you back so... read more
Property was well kept and staff at front desk was very friendly and welcoming.
The room smelled funny kinda like mildew my allergies acted up the whole stay there and I couldn’t sleep. The staff was very friendly and the grounds were clean
Business response:
Vanessa, thank you for sharing your review and being our guest. We are happy you liked our courteous staff and had an overall good experience, but we want to apologize for the concerns which kept it from being perfect. We work hard to provide a clean and comfortable environment; therefore, we regret the inconvenience this caused. We will follow up on your comments to ensure we are well poised to serve you better during your next visit. We hope you will allow us another opportunity to accommodate you whenever your travels bri... read more
WOULD NOT RECOMMEND THIS AS A PLACE TO STAY. We had two rooms reserved and when we went in to checkin the receptionist was totally rude and unprofessionally. She was on her personal phone and was in a conversation and she was talking loud and cursing to the person on the other end as we waited for her to finish her conversation. We finally got her to register us and we went to our rooms. The rooms were marginal, with damaged furniture, bathroom figures and mold along the bathtub. The bed was comfortable and the room was clea... read more
Business response:
Thank you for sharing your experience at our hotel. We are sorry for the unpleasant encounter you had during check-in. We will address this with the appropriate individuals and take the necessary actions to elevate our service levels. We will also share your comments regarding the inconvenience you experienced due to the concerns with your guest room. We will address this with the appropriate individuals and make sure the problems are resolved immediately. We encourage you to try us again in the near future. We are confident... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,002 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.