Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone

Anonymous 

on Expedia

13 years ago

The bathrooms were not cleaned. The desk clerk had no access to cleaning supplies until the next morning so he tried to show me other rooms and the bathrooms were dirty in those units too. Because it was a holiday weekend I ended up going out and getting cleaning products and cleaning the bathroom myself however I will not stay here again. 

Ray 

on Expedia

13 years ago

Convenient but smelly Not satisfied. Strong smoky odor, pet odors. 

John 

on Expedia

14 years ago

Never again No one at the desk when I checked in - was informed at the desk that there would be no room service (had to stay 7 nights to get that) - hardest bed that I have had in a hotel room. When I went to check out 5am - no one at the front desk again - gate was pulled down over the counter and no one was there to help me. Cheapest rate in the area - guess the saying is right "you get what you pay for" 

Anonymous 

on Expedia

14 years ago

Phew The hallways smelled stinky from cooking since the rooms have small ovens. Smelled like cheap apartments. 

Anonymous 

on Expedia

14 years ago

needs to be renovated I guess you get what you pay for but the on-line photos were very deceptive won't stay there again 

Rosanne 

on Expedia

14 years ago

ok Hotel was nicely located. Staff was very kind and helpful. However, when we went to turn down the sheets, there was lots of hair! When we called down to the front desk, housekeeeping was already gone for the evening. We had to go to the front desk to get the sheets and then change the beds ourself. Again, the staff was very professional and helpful. Just rather disturbing that the sheets weren't cleaned properly and we had to change the linens. 

Anonymous 

on Expedia

15 years ago

Timely check in My reservation wasnt on file. It took an hour to get checcked in. I missed dinner appt. I was pushed aside to check in other people. Toliet seat was loose and had mold under in the bowl. 

Bright Eyes' Mommy 

on Expedia

15 years ago

Fine but not Great The hotel was fine - in a safe area, clean... But it wasn't well equipped. Although it had a kitchen area, it wasn't stocked with adequate flatware or utensils to stir a pot (there were two of those but without lids) or open a can. The beds were not attached to the wall, so when we both sat on the end of the bed, the head tipped up! And in general, the whole room needed a face lift. I will say, though, that there was decent space in the room and bathroom. And it was clean.