Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone

kenia 

on Expedia

2 months ago

It could be better. First, they gave me a room that smelled like urine, making it impossible to sleep in. I asked if they could give me another room. Thankfully, they gave me a new room the next day. The staff told me I had to move to another room, which made me unsatisfied. The hotel should supervise whether a room is ready to rent. 

David 

on Expedia

2 months ago

Refund/Overbooked/no rooms They overbooked the hotel so there was no room 

Tamika 

on Expedia

2 months ago

Unable to check in until after 5 pm due to internet issues. Sitting in the car with family in the pouring down rain. Left and was unable to reach the front desk to see if the internet was back up. Even their guest relations were unable to reach them. Neighboring hotels were full, so I'm at their mercy. Desk attendant whose name starts with "N" is clueless and unhelpful. 8 muffins out for breakfast for the whole motel with Floaters in the coffee. Another lesson learned, "You get what you pay for." 

Heather 

on Expedia

3 months ago

Was woke in up around 3am by cops storming the room sbove ours. Heard lots of yelling and comorion. Hallways smelled like pee. 

Cassie 

on Expedia

3 months ago

This is transient housing. People are living here. This is not a nice clean hotel. 

Taeho 

on Expedia

4 months ago

Old building condition, smell of smoke and weed (maybe)