Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone

Richard 

on Expedia

8 months ago

Never Again. Check-in was slow. Check-out was unfriendly and basically unspoken. The grab-and-go breakfast was not out when we left at 6:20 a.m. The room had no amenities whatsoever except for 2 small bars of soap … not even a cheap paper or plastic glass to drink from. The smallest microwave I’ve ever seen. The property was generally old and tired. This will be our LAST visit with Extended Stay. 

Pamela 

on Expedia

8 months ago

Bad, bad, bad Dirty bathrooms, no breakfast, rude staff. Everything was old. Elevator breaks often. 

Peggy 

on Expedia

8 months ago

Had to sign a document saying I wouldn’t smoke inside. 

Alan 

on Expedia

8 months ago

Furnace and AC didnt work properly. Sheets and pillows had stains. Room smelled weird and looked dirty. (Dirt on the floor with what appeared to be gum stuck on the tile?) Breakfast was standard coffee with a basket of nutrigrain bars and some minimuffins. Not a great hotel to stay in sadly. 

Ehtasham 

on Expedia

9 months ago

I was offered three rooms which all were unsuitable. First one was under renovation, second someone was already staying in and third wasn’t clear or the guest hadn’t checked out. I went back and forth until I request from the first desk staff a refund. 

Melody 

on Expedia

9 months ago

The rooms are shabby, but clean. The air conditioner/furnace was broken. I could not turn the furnace completely off. The initial setting was at 75 - MUCH TOO HOT. I tried to set it to 68 just to get the furnace to turn off. It would not reset. It stayed 75 degrees the entire time. The hotel REQUIRES a picture of your ID and everyone staying with you (including disabled children). I would have left if I could have figured out how to cancel easily with Expedia. 

Yafreysy 

on Expedia

9 months ago

The property look very old smells bad and banquet are very old