Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone

Brittney 

on Expedia

11 months ago

This place was absolutely horrible. We had to get a refund by the hotel after an hour of trying to figure out a room situation as the room above our flooded into our room. We were told they could not accommodate and refunded us and told us to reach out to Expedia to figure out the rest. Would never stay here ever. 

craig 

on Expedia

11 months ago

It was not very nice I don’t know what happened but the Room 306 was not up to par as soon as me and my Wife walked into the room there was this strong smell of Urine permeating in the air we sprayed air freshener to try to alleviate the smell!! maybe the rugs need to be cleaned shampoo other than that I have no problem. 

Mitchell 

on Expedia

11 months ago

Nothing. And charged me smoking fee when I don’t smoke. Argued for days to get money back 

Ed 

on Expedia

11 months ago

Breakfast is only coffee and muffin. Hotel is worn and outdated. 

Mitchell 

on Expedia

11 months ago

Room smelled like smoke. Then I got charged a fee for smoking and I’m a heart patient. I do not smoke. Was never told of the charge. Found out on my statement. Called to get fee returned. Took days and was told it would be refunded and emailed copy of refund. Still have not gotten the email. I need to stay in this area two nights per week and will not book with your hotel until this is corrected. If not corrected by Tuesday I will start with bad reviews and if necessary I will contact news about fraudulent charges by hotel.