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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room had bugs
Business response:
John, thank you for your feedback. Please accept my apologies for your stay being interrupted by outside insects. You are absolutely correct to expect a comfortable, clean, and bug-free environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have scheduled our pest control provider to address the issue as quickly as possible. Thank you for your patience and we hope you will consider visiting us again. Sincerely, Hotel Management
It smelled bad
Business response:
Charles, thank you for your candid feedback. We apologize for the odor issues you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your stay. We will follow up on your concerns to ensure we are well poised to serve you better during your next visit. Sincerely, Hotel Management
easy access to the beltway and very good dinning area.
Business response:
Nehemiah, thank you for choosing to stay with us. We are pleased to you had an enjoyable time with us and that our location was perfect for your trip. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Comfortable My stay was good. No utensil were in kitchenette, may have to ask for them. Overall stay was good.
upgrade needed Very Very out dated
Business response:
Thank you for choosing to stay with us. We are glad your stay with us was enjoyable on many levels, but we regret that you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
N/A
Business response:
Charles, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 4.5 star rating with 1,680 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.