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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was absolutely awesome. Mimi, Sam and I apologize for forgetting the other young ladies name, but they were all very professional and extremely helpful. They truly reflect your values of providing excellent customer service. On another note, the hotel needs some upgrades, especially the carpet in the hallways.
Business response:
Dear Garrett, Thank you for staying at Extended Stay America and posting such a generous review. It is always a pleasure to have our devoted associates recognized, and your compliments encourage us all. We are grateful for each of your comments as we continually strive to improve our guest experience. We look forward to accommodating you again whenever your travels bring you to the city.Sincerely,Hotel Management
Very old but with good service hotel. Everything is old and overused heavy. Need definitely, refurbishing ASAP.
Business response:
Dear Oleg, Thank you for taking the time to share your review of our hotel. We're glad you found our service to be good, as we pride ourselves on providing excellent customer service to our guests. We also appreciate your candid feedback about the condition of our hotel. We agree that some areas in our hotel are beginning to show their age, and we are having similar discussions and have shared your feedback with the appropriate individuals for the future modernization of our hotel. It was a pleasure hosting your visit, and w... read more
Awesome Job and a Simple Thank you This hotel is great. The employees make it even better. Mimi and Jules at the front desk are awesome. One of my daughters' favorite things to do every morning is to go downstairs and say "Goodmorning" to them. During a very difficult time in my life, they made me feel like family. This place deserves more the 5 stars for friendliness and customer service.
No cups to drink water in. the room, no complimentary water. Mirror looked a little dirty, found food. Somebody left in cabinet. Got to the floor Where I was staying and there was a dog running through the halls. I will not go back again.
Business response:
Dear david, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we fell short in your outlined areas. We understand your frustration regarding the various issues you described and apologize for the inconvenience. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.Sincerely,Hotel Managemen
I love it had kitchen had a full refrigerator microwave, and room was a good size. It's older but clean.
Business response:
Dear david, Thank you for taking the time to share your review with us. We are pleased to read you loved your stay with us and your room. Our suites are designed to make you feel at home, and our guests often mention how great it is to have a kitchenette in the suite. We make every effort to meet your in-room needs and are happy to know we exceeded your expectations. While our property may have some age, we strive to maintain a clean and comfortable environment for our guests. Thank you for choosing to stay with us, and we h... read more
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 4.3 star rating with 1,509 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.