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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front office staff were very helpful and friendly
Business response:
Dear kingsley, Thank you so much for taking the time to share your positive experience with our staff. We are thrilled to hear that they were helpful and friendly during your visit. We take pride in providing excellent customer service, and it's always rewarding to hear when we've succeeded. We appreciate your business and hope to see you again soon.Sincerely,Hotel Management
Staff were beyond kind and accommodating. Saving grace to this stay. Sad that i visited with my young niece and we were kicked in the face with weed smoke when we got in room. Half drank can of Arizona still in fridge also. Makes you wonder how "clean " room was. Woman at front desk offered to switch rooms and/or clean right away.
Business response:
Dear Mark, On behalf of our team, we appreciate your choosing to stay with us and that you enjoyed our staff's thoughtful hospitality and attentive service. However, we are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We will address the issues with our housekeeping staff to ensure that each room is impeccably prepared for our guests. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
EL SITIO EN EXCELENTES CONDICIONES Y VARIAS TIENDAS CERCAS
Consistently awesome staff! My stay is always amazing. That's why I return!!!
Business response:
Dear Hannah, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an amazing stay with us and that our staff made a positive impression on you. We truly appreciate your continued loyalty and choosing our hotel for your stays. We look forward to welcoming you back on your next visit to Extended Stay America and ensuring that your stay is just as fantastic as before.Sincerely,Hotel Management
It's fine, it's a bed, no complaints.
Convenient and comfortable to stay with.
Business response:
Dear Antonio Arturo, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the area! It's so nice to read how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. Being so close to local attractions is one of the many benefits of staying with us. We are delighted you included us in your travel plans and hope you will do so again!Sincerely,Hotel Management
Room great and clean but that’s about it Room was excellent. Clean! Nothing to complain about that. Lobby was not inviting. The elevators aging. The hallways smelled so bad I had to hold my breath getting to my room. Staff excellent. But with the room being great it makes up for anything negative. Residents up all hours of the night and noisy in the hallway
Business response:
Dear Anthony, Thank you for reviewing your recent stay with us. We appreciate your compliments about where we are excelling and your comments regarding things we can improve. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on yo... read more
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 4.3 star rating with 1,509 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.