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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a hole in the ceiling of the room other than that it was okay.
Business response:
Thank you for being our guest. We are happy that overall you enjoyed your stay at our hotel. However, we are sorry for the issues you faced in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. Thank you again for your feedback, and we hope you will choose us the next time you are in the area. Sincerely, Hotel Management
Customer service awesome and Dora is the best housekeeper! Front desk ladies the best!! Should be five. A raise or s bonus they do over and beyond!!
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team, especially Dora. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
The staff was friendly, the room clean and it’s a great hotel for the price!!
Business response:
Liz, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall, you enjoyed your stay and found us to be a great value. We are also glad you liked your spotless room and our courteous associates. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
공간이 넓고 조용한편, 냉장고 성능도 괜찮은편, 조식이 아주 형편없으니 없는것으로 생각하는것이 좋을듯
Business response:
Sophie, thank you for your review of your recent stay. We are glad you liked your comfortable suite and the kitchen amenities. However, we are sorry our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We hope to have another opportunity to welcome you back soon for a better experience. Sincerely, Hotel Management
Average It was a okay, a little disappointed that there was no coffee maker or cups in room, all had to be requested, Air conditioner was noisy just seemed to be an ok room, Staff was great very nice both check in and during stay
Business response:
Sandra, thank you for your review. We apologize for your disappointment during your recent stay, and for the issues you faced with the HVAC unit in your room. We know such issues can have a significant impact on a guest's experience, and we will be sure to take care of it on your next visit. Please note, the dishware for your room is kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. On a positive note, we are happy you liked our courteous associates. We are sorry for this u... read more
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,334 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.