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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bathroom had mold in the shower. The bed sheets had some stains and they look old. The receptionist at might was rude.
Business response:
Thank you for your review. We are sorry for the cleanliness issues you encountered in your room. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Also, we have asked our front desk staff to ensure we deliver better service and treat every guest with the warmth they deserve. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
Convenient location, helpful staff, larger room than expected with frig and stove.
Business response:
Our gratitude for taking time to review your stay at Extended Stay America. It is delightful to know you appreciated our convenient location and spacious rooms, as well as our friendly service. Thank you again for all of your great feedback. We look forward to your next stay. Sincerely, Hotel Management
Very Clean and Comfortable Was a very comfortable and clean room. Had a kitchen but no dishware, cookware or silverware to be able to use the kitchen.
Business response:
Carla, thank you for the review of your stay at Extended Stay America. We are glad you loved our kitchen amenities and spotless property and had a great stay. Thank you once more for including us in your travel plans. We look forward to welcoming you back soon. Sincerely, Hotel Management
Nothing but Love l have to say as soon as l walked in l felt so welcome. The lady at the front desk was so kind, friendly and welcoming. The room was just like on the picture. Loved when l went to check out the front desk attendant knew who l was and referred to me by my last name. You don’t get that a lot and to top it off the hot coffee waiting for me. l will definitely stay there again. Great job guys.
Business response:
Jeanette, thank you for choosing to stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also thrilled to read you loved your room and your comments about the excellent service you received from our staff. We will also be sure to share your kind compliments with our team. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Will stay again
Business response:
Elizabeth, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,550 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.