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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was great room was clean but common area had a slight odor
Business response:
Bob, thank you for your review of the Extended Stay America. We are happy to know you loved your clean accommodation as well as our friendly associates. However, we are sorry for the odor you experienced in our common area. Our housekeeping team is working on it immediately to improve our future guests’ experiences. We hope to see you again soon! Sincerely, Hotel Management
Check out reviews before staying If travelling with dog or animal of any sort you will be expected to pay an additional $25 a night to have them stay above what you already spent on a room. Room was quite nice being an efficiency but you need to ask the front desk for the essentials to be used for the small kitchenette. Queen size bed was extremely close to the wall the -layout of the room was not conducive for two people. I literally had to crawl out of the bed at the end to get out otherwise I would’ve hit the wall - a lar... read more
Business response:
Judy, thank you for being our guest. We are also sorry we missed meeting some of your expectations with regards to the layout of the room and that you were unhappy with our grab-and-go breakfast offerings. Your concerns have been shared with our Brand Leaders so they have knowledge of our guests' desires and will assist them in determining new future offerings. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
Shahin, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Keep an eye on what you are charged Disappointing. Stayed here in the past. Each time seems worse. Advertised costs were misleading. Moved the coffee table and a leg fell off. Needed pins to keep curtains together to block morning sunlight. Crack in toilet bowl. Strange periodic noise until unplugged clock. Attempted to charge for local calls. Cell service was frequently not available. . . First of a kind for our carrier. Internet was spotty asking to re-enroll in midst of session. Had to hunt for a place to throw room trash... read more
Business response:
Karen, thank you for returning to stay with us. Although you had an overall pleasant time here, we are sorry for the issues you had while here. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Convenient location Convenient location, decent room, but no ice machines anywhere. You need to make your own ice in the refrigerator in your room. Breakfast consisted only of coffee and hot water, energy bars, and muffins.
Business response:
Margaret, thank you for your review. We are glad you liked our ideal location and your comfortable room. That being said, we are sorry if we missed meeting any of your expectations and regret the inconvenience caused. We value your feedback as it will help us improve moving forward. We hope you will choose us again on your next visit to the area. Sincerely, Hotel Management
Bare bones Paid for a room with breakfast. They just had granola bars and processed muffins. They advertised a gym, it was great, but it was off site. We had to drive there. Then the bigger deal, no daily room service. I like coming back to a tidy room. Not full garbage cans and unsaid beds!
Business response:
Thank you for choosing us. We are sorry that you were unhappy with our hotel policy and that our grab-and-go breakfast offerings were not up to your liking. Your concerns have been shared with our Brand Leaders so they have knowledge of our guests' desires and will assist them in determining new future offerings. To respect the privacy of our guests our housekeeping is done on a weekly basis, these services are always provided at a minimal intrusion, upon request. Thanks again, and we hope to have an opportunity to host you ... read more
n/a
Business response:
Thank you for staying at our hotel. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We hope you will give us another chance to impress you at a future date. Sincerely, Hotel Management
Business response:
Celine, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Great place to stay Nice time with family and friends. Very comfortable and clean.
Business response:
Jacqueline, thanks for choosing Extended Stay America while here to meet your family and friends. We are delighted to know you liked our well-maintained property and that you had a great stay with us. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 4.3 star rating with 1,510 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.