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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Room, comfortable, quiet During our short stay in the Shelton/Ansonia area, the Extended Stay gave us a nice, quiet and comfortable stay. Thanks!
Business response:
Ron, thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that you liked your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
clean and what you'd expect from a hotel. only downfall is I was charged twice for the room and they refunded me the next day but money has yet to get back to my bank. aside from that it was a good, clean room.
Business response:
Brain, we are glad you were impressed with our clean and comfortable hotel and had a great stay. However, we are sorry for the double charges. It usually takes few days for the bank to process the refund. Meanwhile, please feel free to reach out to us at our front desk if we can assist you further. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Hotel should know how to make cardkeys Card key didn't work and hotel employee acted like I didn't know what I was doing. Had to come to the door with me and it still didn't work. Heater in the room was very noisy.
Business response:
Thanks for being our guest. Although you liked certain offerings of our hotel, we sincerely apologize for the maintenance issue you experienced and regret the way our staff dealt with the issue while you were here. Your feedback is discussed with the concerned teams in an effort to deliver better service going ahead. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Clean. Needs a facelift The front desk staff was helpful. The room was clean which is the most important thing. The kitchen was efficient. I have no complaints other than appearance. The hallway have a musty smell and are not lit very well. Which does not lead to a welcoming feeling. It is just older and needs a facelift.
Business response:
Thank you for staying with us. We are glad to read you liked our courteous front desk service and your well-appointed room. That being said, we are sorry for not meeting some of your expectations and regret the inconvenience it caused. We value your feedback as it will help us improve moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Flawless I thought negatively about what I would get for booking a room last minute. Turns out it was easy.. although the room was on the first floor everything else was great and clean. I loved how there was a kitchen/refrigerator in the room! I heard that all rooms even in other states offers a kitchen and full size refrigerator. Everything thing else was what you would expect in a hotel.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that you liked your well-appointed room along with the kitchenette. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
convenient and low cost If you want a low price and no frills hotel where dogs are welcome, this is a good choice. Breakfast was minimal, but all else was fine.
Business response:
Thank you for your review. We are glad to read you liked our affordable rates and the pet-friendly policy. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Akteptables Hotel mit Abstrichen Wir waren drei Tage in dem Hotel. Das Zimmer ist nicht einmal gereinigt worden und wir haben keine neuen Handtücher erhalten. Das "Frühstück" besteht aus einem Muffin und Kaffee oder heißem Wasser. Eine Sitzmöglichkeit gibt es nicht. Das ist ein bißchen wenig für ein Hotel in dieser Kathegorie.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for not meeting your expectations with our breakfast service and with our housekeeping service. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We will remind our front desk to communicate this more clearly going forward. We hope you will give us another chance so we can serve you much better. Sincerely... read more
It was amazing clean and friendly quick check in and out. Food was good , coffee was great as well
Business response:
Danielle, thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Frank, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,334 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.