Extended Stay America - Shelton - Fairfield County

Danielle 

on Expedia

9 months ago

Pictures and reviews were completely dishonest 

Anonymous 

on Expedia

9 months ago

Do not stay here. This hotel is very dirty with roaches. I walked in the room and walked right out. Went to the front desk and said I cannot stay here. The man at the front desk was very nice and understanding. We had to find a last minute hotel at 9:30pm. It was a bad experience. I don’t like to write bad reviews, but this was horrible and hopefully it helps others avoid a bad experience. 

Laurie 

on Expedia

9 months ago

The staff was very friendly and helpful so this is no way a reflection on them but we would not advise staying here. Immediately upon entering the smell of cigarette and weed is noticeable . The property is drab and outdated, carpets are stained , dusty, and don't seem very clean. We found it hard to sleep because even though our room was designated non-smoking, there was a strong , smoky smell as well as the smell of weed coming from the hallway. Hallways were very dimly lit which made us a little uncomfortable. The propert... read more

Mikayla 

on Expedia

9 months ago

Our room wasn't clean and very outdated, the toilet didn't flush properly, the refrigerator stunk, and it was incredibly expensive 

Mark 

on Expedia

9 months ago

Room smelled of smoke and had damp carpeting and the room next door had a drunk loud person screaming at the top of his lungs. Overall experience was terrible. I will never use this chain again! 

Liz 

on Expedia

10 months ago

I knew when i first walked in when the smell of cheap air freshner with an undercurrent of cigarettes was in the air. Then reception let me know that because i was checking in around 8pm that the room assigned to us was the last room they had and if i wanted to change...that i didnt have the option to change. RED FLAG...The non smoking room smelled like tobacco and cigarettes. The floor was sticky. The ac gave off a cheesy smell. There is no way that extended stay is not aware of this. They should close the room off untill i... read more

Michael 

on Expedia

10 months ago

DATED | SMOKEY | UNACCEPTABLE I don't usually leave bad reviews, but this experience was beyond unacceptable. From the moment I walked into the room, I was hit with a disgusting odor of cigarette smoke and what I can only describe as wet dog. The smell was so overpowering that it felt like an ashtray mixed with a kennel. I didn't even put my bags down. I simply turned around and rebooked at another nearby hotel. The staff, likely used to complaints, was gracious enough to offer a full refund--thanks, Kevin! But this place de... read more

Rashaiel 

on Expedia

10 months ago

Dogs barking loud as hell smelled like dog moment walked in felt like I was at a dog/drug park....My skin itched from the moment I walked in to the moment I left..Yuck never again