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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Brian, thank you for your fantastic rating! We're delighted you visited Extended Stay America and that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Business response:
Brandon, thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Ron, many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Conveniently located hotel The decor is a bit dated, but I don't select hotels based upon the modernity of their decor. The check-in staff was exceedingly efficient and provided a smooth experience. The room is average, i.e. there was a desk with desk lap and plenty of places to plug in, TV with Showtime, microwave, a clock radio by the bed, closet, iron, ironing board, five hangers, two burner stove top, sink dishtowel, refrigerator, ice cube trays, plenty of towels, pillows. The in-room heater/air was quite noisy, but effe... read more
Business response:
Patricia, thank you for the great comments about your stay at our hotel. We are glad to read that you liked our welcoming associates, convenient location which was perfect for your needs, as well as your well-equipped room. However, we are sorry if any inconvenience was caused to you while you were here. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management
Not as described. But otherwise adequate. Heat in the room was off when we arrived. Took a couple hours to warm up. On a frigid day it made the first portion of our stay uncomfortable. Also the breakfast they advertise was granola bars. The service staff was kind, and the room was clean. Nice to have the kitchenette.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you had an overall good stay and that you were impressed with the kitchenette in your room. That being said, we are sorry for the issues you experienced while here. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Sheets had stains, room smelled, and I was disappointed overall.
Business response:
Thank you for being a guest at our hotel. We are sorry for the cleanliness issues you had in your room and regret the inconvenience it caused. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with our housekeeping team, and we will take the appropriate steps to prevent these issues from happening again. Your feedback is important to us, and we hope you will give us a second chance to make a better impression the next time you are in the area. S... read more
Nice Very nice rooms & pretty clean. I really liked having a whole kitchen area & pleanty of counter space. Only downfalls i would have to say is not having any hand soap in the bathtoom & not having a small coffee pot in the room like most hotels. You would think w. A whole kitchen, there'd be a coffee pot. & they stop serving their "grab & go" breakfast at 9:30. So the whole coffee situation was a bummer, but all in all, not bad.
Business response:
Amber, thank you for reviewing your visit to Extended Stay America. We're happy to read you liked your room with the kitchenette. However, we're sorry if you were not aware of our in-room amenities policy. Please know, all our additional in-room amenities and kitchenware are kept at the front desk to ensure its cleanliness and are available on request. We regret the inconvenience and assure that our team communicates the same going forward to our future guests. We hope to welcome you back again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,334 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.