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Extended Stay America - Somerset - Franklin

4.2
  • Hotels
  • Somerset, NJ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

30 Worlds Fair Dr., Somerset, NJ, 08873, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun12:00 a.m. to Midnight
4.21,006 reviews
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Anonymous's profile image
Anonymous 
7 years ago

ホテル サマセット 長期滞在で利用させて頂きました。ホテルスタッフの方が非常に親切で居心地の良いホテルでした。 その他については、可もなく不可もなくです。 

Business response:

Thank you for your nice feedback about Extended Stay America. We are glad to know you liked the attentive service provided by our associates and had a pleasant time with us. We hope you will choose us again whenever you are back here. Sincerely, Hotel Management 

Rhonda's profile image
Rhonda 
7 years ago

Nice hotel Liked that room had kitchenette came in handy. Clean room and hotel staff was very accommodating. 

Business response:

Rhonda, thanks for choosing Extended Stay America and for the feedback. We are thrilled to read you were impressed with your spotless and fully- equipped room and that you loved the service offered by our staff. Your compliments have been shared with the entire team for a job well-done. We look forward to welcoming you back soon. Sincerely, Hotel Management 

tydy's profile image
7 years ago

Nice Nice hotel will be back in the future Nice location nice good coffee 

Business response:

Thanks for sharing your feedback. We are pleased you liked our well-maintained property and were impressed with our convenient location. It was a pleasure to have you as our guest, and we look forward to your return visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Overall, I'm very satisfied with my weekend stay. The staff was great and provided great customer service. The initially didn't have enough towels, of course it was resolved immediately once I mentioned it to the front desk. 

Business response:

Thank you for choosing Extended Stay America for your accommodations. I appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management 

Nora's profile image
7 years ago

Business response:

Nora, thank you for staying at Extended Stay America. We are glad to know you enjoyed everything that we have to offer. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management 

mairb's profile image
7 years ago

Ok It was an ok place! Convenient located near rutgers university! Need better options for breakfast 

Business response:

Mairb, we are glad you stayed with us. It’s a pleasure knowing you loved our convenient location and had a great time being with us. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Greg Soroka's profile image
Greg Soroka 
7 years ago

love this place everyone here is great 

Business response:

Greg, thanks for choosing Extended Stay America for your needs. We are thrilled to read your stay was made a perfect one by the courteous service provided by our team. On behalf of our entire staff, we would like to thank you once again for recognizing our efforts and look forward to hosting you again soon. Sincerely, Hotel Management 

Joel's profile image
7 years ago

Extended Stay Upon arrival, we had to ask for new bedding as there were stains on the existing bedding. Though advertised as a free breakfast, only coffee, tea, cereal bars, oatmeal packets and mini muffins were provided, not even juice. The CBS and NBC channels on the television had terrible reception. 

Business response:

Joel, thank you for your review. Although you were overall satisfied with your stay, we are sorry we missed meeting some of your expectations while you were here. We have shared your comments with the appropriate teams in an effort to improve our service moving ahead. We hope to have another chance so we can serve you better. Sincerely, Hotel Management 

guillermo's profile image
guillermo 
7 years ago

On the plus side, they accept dogs. We chose Extended Stay mainly because they accept dogs (for a $25 fee), which can be a serious hassle when traveling. The staff was friendly enough, but the hotel itself has some minor issues. When we exited the elevator to our 3rd floor room, the smell of stale cigarette smoke was very strong. The room itself was acceptable if not overly clean. New Jersey also requires you pick up after your pet (which I did), but the hotel had absolutely no containers available to dispose of the dog wast... read more

Business response:

Guillermo, thank you for staying at our hotel and for bringing along your furry friend. We are glad you had an overall comfortable stay and that you liked our courteous service. However, we are sorry for the inconvenience you had while here. We have shared your concerns with the housekeeping team so that they can be more efficient in their work. We have also made a note of your feedback as we plan any changes to our breakfast offerings. Your business is appreciated, and we hope to welcome you back. Sincerely, Hotel Manageme... read more

Frequently asked questions about Extended Stay America - Somerset - Franklin

How is Extended Stay America - Somerset - Franklin rated?

Extended Stay America - Somerset - Franklin has a 4.2 star rating with 1,006 reviews. 

When is Extended Stay America - Somerset - Franklin open?

Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.