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Extended Stay America - Somerset - Franklin
- Hotels
- Somerset, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Worlds Fair Dr., Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Nice and clean, no problems at all!!! Will stay again when I return
Business response:
Teagan, we are thrilled to receive a terrific review of Extended Stay America - Somerset - Franklin. Our entire staff strives to provide an exceptional experience to all our guests, and we are delighted to learn we succeeded in your case. We look forward to being of your service again soon. Sincerely, General Manager
Business response:
Delancy, it was a pleasure having you as our guest at Extended Stay America - Somerset - Franklin. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
酒店位置比较安静，适合长住 酒店的总体环境还不错，就是冰箱的噪音有点大，不过其他酒店也是这样，还有早餐的种类能多一点就好了
Business response:
It was our pleasure having you as our guest at Extended Stay America - Somerset – Franklin. We are delighted to know you liked our location and enjoyed being with us. We will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. We hope to see you again soon. Sincerely, General Manager
Great deal for one night. Great room for the price. Since it's an extended stay place, they were light on normal amenities like breakfast, etc.
Business response:
Albert, it was our pleasure hosting you at Extended Stay America - Somerset - Franklin. We are glad to read your room and the value we offer met your expectations for a pleasant stay. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Everything! I want to live there!!!!
Business response:
Jacqueline, thank you for your fantastic review! We're pleased you stayed at Extended Stay America - Somerset - Franklin and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Business response:
Robert, thank you for being our guest. We are happy you had overall a nice stay, however, we apologize for not meeting 100% of your expectations. We value your business and hope to see you again, so that we can provide you with a better experience. Sincerely, General Manager
Loud Father room was fine. It was off the lobby & at 6:30am either a guest or lobby attendant was talking loudly on the phone. I was unable to get back to sleep due to a continual parade of loud talking. If it was a guest, the attendant should have asked her to either speak lower. If it was the attendant, she should be more mindful of her guests that have rooms nearby.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay. However, I am sorry fir the noise issue you experienced while you were here and regret the inconvenience it caused. I have shared your concerns with my entire team in an effort to improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to welcome you back soon! Sincerely, General Manager
Reservations not found! Credit card info screwed Even though I had confirmation number from Hotels.com for 3 days stay from 21st to 24th April 2017, at the front desk they could not get that reference. I have been charged for another 3 nights with my credit card. The manager has assured me that this has been corrected and I should see the credit for the wrongly charged amounts in my account within 3 business days. I am waiting for that.
Business response:
We apologize for the situation you describe in your feedback, and for any inconvenience this unintentional error may have caused. As shared with you, a refund has been submitted, however, there is bank processing time which varies by each banking institute. We value you as our guest and hope to have another opportunity to serve you when you are in the Somerset area. Thank you, General Manager
Frequently asked questions about Extended Stay America - Somerset - Franklin
How is Extended Stay America - Somerset - Franklin rated?
Extended Stay America - Somerset - Franklin has a 4.2 star rating with 1,007 reviews.
When is Extended Stay America - Somerset - Franklin open?
Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.