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Extended Stay America - Somerset - Franklin
- Hotels
- Somerset, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Worlds Fair Dr., Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Front Desk horrid The front desk clerk was not present I had to go find her and when I did she was clearly perturbed. She literally said 3 words to me during the check in. What a #$%^!!!
Business response:
Our staff is diligent about providing clean and fresh suites for our guests to enjoy from the moment of arrival. We apologize for our staffs unusual behavior. We are committed to our guests and giving service from the heart. Thank you for letting us know so we can address this matter straight away for an improved experience on your next visit. General Manager
It's a great place to stay !!
Business response:
Anthony, thank you for your great comment. It’s our pleasure knowing you enjoyed being with us and had a great stay. We hope to welcome you back soon at Extended Stay America - Somerset – Franklin. Sincerely, General Manager
Cheap hotel Excellent staff but uncomfortable bed cheap hotel not worth paying a whole for jus the basics don't stay more then one night
Business response:
Thank you for your feedback. Although you liked our courteous associates, please accept our sincere apologies for the issues you had with the comfort of your bedding. We value our guests and their observations, and I will share your comments with our leadership team. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Nice and clean, no problems at all!!! Will stay again when I return
Business response:
Teagan, we are thrilled to receive a terrific review of Extended Stay America - Somerset - Franklin. Our entire staff strives to provide an exceptional experience to all our guests, and we are delighted to learn we succeeded in your case. We look forward to being of your service again soon. Sincerely, General Manager
Business response:
Delancy, it was a pleasure having you as our guest at Extended Stay America - Somerset - Franklin. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
酒店位置比较安静，适合长住 酒店的总体环境还不错，就是冰箱的噪音有点大，不过其他酒店也是这样，还有早餐的种类能多一点就好了
Business response:
It was our pleasure having you as our guest at Extended Stay America - Somerset – Franklin. We are delighted to know you liked our location and enjoyed being with us. We will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. We hope to see you again soon. Sincerely, General Manager
Great deal for one night. Great room for the price. Since it's an extended stay place, they were light on normal amenities like breakfast, etc.
Business response:
Albert, it was our pleasure hosting you at Extended Stay America - Somerset - Franklin. We are glad to read your room and the value we offer met your expectations for a pleasant stay. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Everything! I want to live there!!!!
Business response:
Jacqueline, thank you for your fantastic review! We're pleased you stayed at Extended Stay America - Somerset - Franklin and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Business response:
Robert, thank you for being our guest. We are happy you had overall a nice stay, however, we apologize for not meeting 100% of your expectations. We value your business and hope to see you again, so that we can provide you with a better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Somerset - Franklin
How is Extended Stay America - Somerset - Franklin rated?
Extended Stay America - Somerset - Franklin has a 4.2 star rating with 973 reviews.
When is Extended Stay America - Somerset - Franklin open?
Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.