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Extended Stay America - South Bend - Mishawaka - North
- Hotels
- Mishawaka, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5305 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Heating unit noise, very dry air, I paid through Hoters.com, but they said I hadn’t paid and needed to talk to a manager. But no manager on duty from 7:30pm checking on 11/9 until I checked out on 11/11 at 5:00am. I informed them that I would be leaving early on Monday. When I was leaving no one could be found in office or front desk. Guest standing at front door smoking each time we were coming or going.
Business response:
Freddy, thank you for being our guest. We are sorry for the issues you experienced at the time of check-in and apologize for the maintenance issue you had in your room with the HVAC unit. We have alerted our team about it, and they are fixing it immediately. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
The staff was very friendly, but this hotel is not in great condition. Our room had a broken recliner and terrible mattress. Very dark and dingy. Seriously considered leaving as soon as we got there, but being a ND home game weekend there weren't many options. Overall, hoping to never stay in an Extended Stay America again.
Business response:
Eli, thank you for being our guest and providing your feedback. We apologize that our accommodations fell short of your expectations. We have shared your comments with our team as we work on updating and refreshing our hotel. On a positive note, we are happy you liked our courteous associates. Thank you once again, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - South Bend - Mishawaka - North
How is Extended Stay America - South Bend - Mishawaka - North rated?
Extended Stay America - South Bend - Mishawaka - North has a 4.2 star rating with 1,019 reviews.
When is Extended Stay America - South Bend - Mishawaka - North open?
Extended Stay America - South Bend - Mishawaka - North is open now. It will close tomorrow at 12:00 a.m.