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Extended Stay America - South Bend - Mishawaka - North
- Hotels
- Mishawaka, IN
About this business
Location details
5305 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Windows won’t stay open , tv was small and down below good sight line of bed
Business response:
Kevin, thank you for taking the time to share your feedback. We are sorry for the issues you faced in your room. We do our best to make sure every guest room and the hotel area is well-maintained and well equipped. We will work harder, so we do not disappoint you in the future. Thank you again for being our guest, and we hope you will give us an opportunity to make this up to you on a future visit. Sincerely, Hotel Management
Easy check in, check out, room access and spacious parking lot
Business response:
Thank you for sharing your review with other fellow travelers. It was a pleasure knowing you liked your quick check-in experience and that comfort of your clean room made for a relaxing stay. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
Heating unit noise, very dry air, I paid through Hoters.com, but they said I hadn’t paid and needed to talk to a manager. But no manager on duty from 7:30pm checking on 11/9 until I checked out on 11/11 at 5:00am. I informed them that I would be leaving early on Monday. When I was leaving no one could be found in office or front desk. Guest standing at front door smoking each time we were coming or going.
Business response:
Freddy, thank you for being our guest. We are sorry for the issues you experienced at the time of check-in and apologize for the maintenance issue you had in your room with the HVAC unit. We have alerted our team about it, and they are fixing it immediately. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
The staff was very friendly, but this hotel is not in great condition. Our room had a broken recliner and terrible mattress. Very dark and dingy. Seriously considered leaving as soon as we got there, but being a ND home game weekend there weren't many options. Overall, hoping to never stay in an Extended Stay America again.
Business response:
Eli, thank you for being our guest and providing your feedback. We apologize that our accommodations fell short of your expectations. We have shared your comments with our team as we work on updating and refreshing our hotel. On a positive note, we are happy you liked our courteous associates. Thank you once again, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - South Bend - Mishawaka - North
How is Extended Stay America - South Bend - Mishawaka - North rated?
Extended Stay America - South Bend - Mishawaka - North has a 3.3 star rating with 1,622 reviews.
When is Extended Stay America - South Bend - Mishawaka - North open?
Extended Stay America - South Bend - Mishawaka - North is open now. It will close tomorrow at 12:00 a.m.