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Extended Stay America - South Bend - Mishawaka - North
- Hotels
- Mishawaka, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5305 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didnt like that we had to pay almost double to stay due to events they were having in the area. And that we werent offered any free night stays.
Business response:
Thank you for your review. We regret you were unhappy with our rates. Kindly note, as in every city, certain times of the year are busier and command higher rates; however, we definitely make an effort to be priced competitively. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Clean for most part but people were smoking in rooms although against hotel guidelines. Would like to have printout at least at time of checkout of charges and documentation of dates of stay.
Business response:
Thank you for being our guest. We're glad to know you liked our well-kept property, but we're sorry for the smoke smell you experienced while you were here. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. Regarding your concern about the receipt we would like to mention that while making the reservation through the third party website, a guest usually gets the receipt at the same point of time. If we could be of any further... read more
Okay, I guess. The condition of the room was okay. Bathroom faucet leaked. They booked me in a handicap room, so when I took a shower, water got all over the floor. My kitchen had NOTHING in it. Not a single utensil, plate, pot or pan. All I wanted was an ice tray. Went to the desk and was told they were “out.” The air conditioner made noise all night, even though not on. The bed was lumpy.
Business response:
Hello, We apologize for not exceeding your expectations, as we strive to provide a clean hotel and an excellent stay for our guests'. Our kitchens do not come stocked with utensils, plates, etc. Those items are available by request at the front desk. I've addressed your concerns about the air conditioner to the appropriate department within the hotel. We hope that you will give our property another chance in the future, so we can exceed your expectations.
The room was basic but clean. There is a sign in the kitchen that says you have to ask at the front desk for any amenities ( ie: a glass for water, or a fork to eat dinner). The TV was small and most of the time had a fuzzy picture. My room lost tv signal for a period of 30 minutes twice during my three night stay (the weather was hot and clear). Breakfast is offered but is very limited (pre-packaged muffins, single granola bars, and coffee).
Business response:
Thank you for the feedback. We are glad to read you liked the cleanliness of your room and had a pleasant visit. However, we are sorry you were able to enjoy the television and that you were disappointed with our breakfast offerings. We will share your feedback with the appropriate team members, so we can take action to prevent these issues from happening again. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
I got this as a gift for a friend and she didn’t have hot water during her entire weekend. The manager said they’d comp is $40 so I want that but also I’m disappointed that my gift had these problems. Vernita Todd, purchaser for Joanne Gallagher.
Very good stay. Employees were very nice and helped out very friendly.
Business response:
Jacob, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
There was no hot water for showers. There were unaccompanied minors running in the halls, slamming doors and screaming all thru the night and in the early morning.
Business response:
Thank you for your review. We apologize for the water temperature issues you encountered and also apologize for the disturbances from other guests during your stay. We are sorry for the inconvenience and that if you did notify us, we failed to resolve the problem while you were here. However, we are glad the rest of your stay was good and hope you will consider a second visit for a much pleasant experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - South Bend - Mishawaka - North
How is Extended Stay America - South Bend - Mishawaka - North rated?
Extended Stay America - South Bend - Mishawaka - North has a 4.2 star rating with 1,032 reviews.
When is Extended Stay America - South Bend - Mishawaka - North open?
Extended Stay America - South Bend - Mishawaka - North is open now. It will close tomorrow at 12:00 a.m.