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Extended Stay America - South Bend - Mishawaka - North
- Hotels
- Mishawaka, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5305 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean but reeked of smoke The room was clean but the smell of smoke was awful. They said it was a mon-smoking room but it apparently has not been properly deep cleaned or someone was smoking in it prior to my check in.
Business response:
Michele, we apologize for the smell of smoke you experienced during your stay. We work hard to provide a clean and comfortable environment and I am sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
Anne, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It is a pleasure knowing you had an overall pleasant stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity of welcoming you back soon. Sincerely, Hotel Management
We love the location! We usually stay here when we come to town. It is centrally located and convenient.
Business response:
William, we appreciate you sharing your terrific feedback! We are glad you had an enjoyable stay at Extended Stay America. Being close to the most popular area attractions, our location makes it easy for our guests to make the most of their time. We hope you choose us on your next visit to the area as we would love the opportunity to serve you again! Sincerely, Hotel Management
Business response:
Thanks for the four-star rating. It's nice to know you had an enjoyable time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management
Nice hotel in a nice area. Check-in was a breeze and the front desk person was very helpful. Although late hours there's no one out front. Was going to call and ask where the hair blower is in the room but the phone was not connected. Apparently you have to get the hair blower from the front desk. Couldn't sleep the first night because I could hear water dripping onto the bathroom exhaust as water is running from the room above us.
Business response:
Thank you for staying with us and for reviewing your experience. Please accept our apologies for the inconvenience you had. Rest assured we take feedback such as yours to heart and will use it to fine tune our procedures to better serve you. We hope you will give us a chance to make a better impression on a future visit. Thanks again for your feedback. Sincerely, Hotel Management
Hotel review. The hotel was nice overall but the website said there would be breakfast. We didn't see that they had breakfast, only coffee. Jasmin at the desk was very professional, And very helpful. She assisted us in getting our plane tickets. Lastly, we stayed two days and the sheets werent changed inbetween days. Im not sure what the usual sheet changing schedule is, It would have been nice.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant visit and were impressed with the service provided by our Front Desk associates, especially by Jasmin. However, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it. Please know, fresh linens and towels along with any toiletries are always available at the front desk. We appreciate your observation and look forward to serving you again soon! Sincerely, Hot... read more
Not a bad place to stay Air-conditioner and fridge made a bit vibration noise that we were able to sleep through. The noise from the people walking in the room above us was annoying. I didn't pay for the upgraded wi-fi, but the slower wifi had a strong signal and was very usable. Overall though, it was a good place to stay, nice and clean. I might try to get the top floor next time.
Business response:
Andrew, thank you for making Extended Stay America a part of your travel plans and for letting us know you had a nice stay. Our Front Desk service would be happy to resolve your issue regarding the noise if know. We hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
It was ok bare essentials first room they put me in had no tv so had to change rooms. Couldn’t lock windows. They said breakfast included which was a breakfast bar or a muffin and coffee. I don’t drink coffe.
Business response:
We appreciate you taking the time to write a review about your stay. We are pleased you had an overall nice stay. However, we are sorry for the inconvenience you had in your room and are disappointed to know you were not pleased with our breakfast. Your concerns will be shared with my respective team members to take corrective actions immediately. I hope you will return so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - South Bend - Mishawaka - North
How is Extended Stay America - South Bend - Mishawaka - North rated?
Extended Stay America - South Bend - Mishawaka - North has a 4.2 star rating with 1,019 reviews.
When is Extended Stay America - South Bend - Mishawaka - North open?
Extended Stay America - South Bend - Mishawaka - North is open now. It will close tomorrow at 12:00 a.m.