This profile has been claimed by the business owner or representative.
Extended Stay America - St Louis - Airport - Central
- Hotels
- Bridgeton, MO
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11252 Lone Eagle Dr., Bridgeton, MO, 63044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our family had to check in after hours, the attendant on duty had a look of annoyance on his face for sure looking like “ don’t try it”, which might be taken offensively by others even still everything went well check in. The room I was assigned was not equipped with anything extra other than a little soap and towel for dishes.
The lady at desk is mean as hell to ppl
Business response:
Dear Ratisha, Thank you for taking the time to share your experience and concerns. Providing the highest level of hospitality is our number one priority; therefore, we sincerely apologize for the behavior of one of our associates. Our concerned team is looking into this to prevent similar issues from occurring in the future. Apart from this, we hope you had a pleasant stay and hope that you choose us again when your travels bring you back to the area.Sincerely,Hotel Management
Seems the housekeeping they don’t care leaving the room without notice. Finding hair in the restroom trash bag is really bad and nasty.
Business response:
Dear Isidro, Thank you for reviewing your time with us during your recent visit to our hotel. Providing clean accommodation is always our priority. Please accept our apologies for your disappointment with the concerns overlooked in your suite during its preparation. We will address this with our housekeeping team, who is already at work, to ensure everything is in order. Also, we will instruct them to recheck the rooms before delivery. Your feedback is vital, as our hotel always prioritizes customer satisfaction. Please retu... read more
The property inside reeked of marijuana. The room could use a good deep cleaning. The floor was slimy when walking on it.
Business response:
Dear Regina, Thank you for choosing Extended Stay America. It is good that you had a comfortable time here. However, we are sorry for the cleanliness issues that you encountered, and we will address them as soon as possible. Please return and enjoy a flawless stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - St Louis - Airport - Central
How is Extended Stay America - St Louis - Airport - Central rated?
Extended Stay America - St Louis - Airport - Central has a 4.4 star rating with 1,587 reviews.
When is Extended Stay America - St Louis - Airport - Central open?
Extended Stay America - St Louis - Airport - Central is open now. It will close tomorrow at 12:00 a.m.