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Extended Stay America - St Louis - Airport - Central
- Hotels
- Bridgeton, MO
About this business
Location details
11252 Lone Eagle Dr., Bridgeton, MO, 63044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Abraham, thanks so much for the terrific rating regarding your visit to Extended Stay America. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, Hotel Management
Business response:
Zachary, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Best Hotel Experience Best hotel experience I've had in a long time. I booked the room through Expedia and was a little leary after reading the negative reviews. I arrived expecting a smoke smelling, bug infested room with an extremely rude staff. What I got was the complete opposite. I was able to get an early check-in as promised at 5 am. I brought bug spray and Lysol spray but the room was exceptionally clean and pest free. The room even smelled fresh. My four-day stay was comfortable and problem free. Not sure what the o... read more
Business response:
Robert, thanks for being our guest at Extended Stay America. We are pleased to know you liked our offerings and that we were able to meet your expectations for a perfect stay. Thanks once more for the review, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Ronnie, many thanks for staying at the Extended Stay America and for your wonderful rating. We are delighted you had an excellent visit with us. Please come back and see us again soon. Sincerely, Hotel Management
Business response:
Ronnie, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Weekend getaway It was awesome i enjoy stayong at extended stays america my first experience was in Arizona it was amazing for my first time. I will not stay anywhere else. I enjoy the homely environmental and great hospitality the the staff gives. While i was there they where very friendly and kind.
Business response:
Minda, our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to know when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity. Thanks again for your review, and we look forward to your next stay with us soon. Sincerely, Hotel Management
Customer service sucks Everything was ok after my husband and I checked in. The lady at the front desk was very rude. Talking to her co worker while checking us in.. She didin't explain what I was signing and why.. My husband asked where the ice machine was and she never answered. She was too busy talking to her coworker. Over all the stay was good. The front desk needs to pay attention on excellent customer service.
Business response:
Thanks for staying at Extended Stay America and for the feedback. We are happy to read you had a pleasant stay and that we met most of your expectations. However, we apologies for the service issue you encountered while here. We have shared your concern with our front desk team and have taken actions to ensure we do not repeat these issue in the future. We are reviewing the situation as a training tool to improve our procedures and make sure this does not happen again. We understand the frustration and truly hope you will co... read more
Good Value The room was clean and comfortable. The mattress was great, not so much the pillows. The staff was courteous. The kitchen was much larger than i expected, but as I only stayed one night that wasn't a huge selling point for me. It's conveniently located near the airport. The free breakfast was underwhelming, but at least there was something. The shuttle only runs once an hour so be sure to call for pick up and you have to sign up for your ride to the airport, but the drivers were super friendly and helpful. Do not ... read more
Business response:
Thank you for taking the time to post your review. We are delighted to know you liked your well-maintained room and were impressed with the courteous service provided by our staff. However, we are sorry for the noise issue you experienced while being here. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St Louis - Airport - Central
How is Extended Stay America - St Louis - Airport - Central rated?
Extended Stay America - St Louis - Airport - Central has a 3.7 star rating with 2,255 reviews.
When is Extended Stay America - St Louis - Airport - Central open?
Extended Stay America - St Louis - Airport - Central is open now. It will close tomorrow at 12:00 a.m.