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Extended Stay America - St. Louis - St. Peters
- Hotels
- St. Peters, MO
About this business
Extended Stay America Hotel St. Louis - St. Peters is located at 5555 Veterans Memorial Pkwy, Saint Peters, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
5555 Veterans Memorial Pkwy., St. Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I love the welcoming greetings and smiles; feels genuine beyond the bar of professionalism… Front desk staff are accommodating, patient and very courteous. I would definitely recommend this particular Extended Stay
Business response:
Dear Timothy, Thank you for your kind words! We’re thrilled to hear that you enjoyed our accommodations and found our staff wonderful. Your satisfaction is our top priority, and it’s rewarding to know we met your expectations. We look forward to welcoming you back at Extended Stay America soon! Sincerely,Hotel Management
asked to sign registration agreement without being able to read it first. otherwise ok.
Business response:
Dear Nicholas, Thank you for your feedback. We are sorry to hear about your experience with the registration agreement. We always strive to ensure our guests have a clear understanding of all documentation before signing. We will address this issue with our team to improve our process and ensure better communication in the future. We are glad to hear that your overall stay was okay, and we hope to have the opportunity to serve you better next time at Extended Stay America.Sincerely,Hotel Management
Nice stay
Everything
Business response:
Dear Charles, Thank you for the positive feedback about your stay with us! It is great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team and hope you will revisit the next time you are in the area. Sincerely,Hotel Management
Room service didn’t come and clean anything until an hour before we needed to check out. We had to take out our own garbage and replace the garbage bags ourselves. Wasn’t expecting five star service from this place but I’ve been to worse looking hotels that were still able to take the trash out. Not blaming the hotel for the noise but the quiet hours are definitely not enforced/reminded.
Business response:
Dear Haley, Thank you for your feedback. We regret to hear about the delay in room service and the inconvenience with trash removal. This is not the level of service we aim to provide, and we are addressing this with our team to ensure timely and thorough housekeeping service. We also acknowledge your concerns about noise levels to improve guest experience. We appreciate your comments and hope to have the opportunity to offer a better stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - St. Peters
How is Extended Stay America - St. Louis - St. Peters rated?
Extended Stay America - St. Louis - St. Peters has a 4.4 star rating with 1,099 reviews.
When is Extended Stay America - St. Louis - St. Peters open?
Extended Stay America - St. Louis - St. Peters is open now. It will close tomorrow at 12:00 a.m.