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Extended Stay America - St. Louis - St. Peters
- Hotels
- St. Peters, MO
About this business
Location details
5555 Veterans Memorial Pkwy., St. Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
April 5th, 2025 Only real complaint was a guy smoking his Swisher Sweets somewhere near the second floor. I suspect he couldn’t read; there were numerous no smoking signs and symbols. Breakfast was fruit bars, muffins and coffee. Always seemed to be people just hanging out in the Lobby, not really doing anything.
Business response:
Dear Guest,We want every guest to have a memorable stay and leave satisfied with their entire visit. We regret not meeting your expectations and apologize for the smoking issue you encountered. We have strict policies prohibiting smoking in specific areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. Your comments will be shared with our team to prevent such situations. We’re also sorry that the breakfast options didn’t meet your expectations, and we’ll take your feedback in... read more
Customer service was good but having other people walking around in the robes and pjs in the lobby and outside in skippy bed clothes.
Customer service was excellent.
Business response:
Dear Guest, Thank you for sharing your wonderful review of your visit to Extended Stay America. We aim to make your trip as comfortable as possible and assist you with whatever you need. Therefore, we especially appreciate your lovely comments about the service provided by the team, and we will surely share your compliments! Thanks again, and we hope you will stay with us again. Sincerely, Hotel Management
Was quite affordable and good parking
Check in was smooth nice staff
Business response:
Dear David, We're pleased to hear that your arrival was seamless and that our team made a positive impression. Ensuring a warm and efficient welcome is important to us. We look forward to your next visit and hope to provide another enjoyable stay. Sincerely, Hotel Management
Consumer services
Business response:
Dear Keion,Thank you for your feedback! Guest satisfaction is a priority at Extended Stay America, and we appreciate the opportunity to improve. We hope to welcome you back for a great experience.Sincerely,Hotel Management
Only disappointment was Hotels.com said there was breakfast. Yes there was, but only coffee, stale muffins and breakfast bars. A grab and go breakfast. That was not what was expected.
Business response:
Dear glenn, Thank you for sharing your feedback. We regret that the breakfast offerings did not meet your expectations. While we strive to provide a convenient grab-and-go option, we understand that it may not have aligned with your preferences. We appreciate your comments and will consider them as we continue to enhance the guest experience. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - St. Peters
How is Extended Stay America - St. Louis - St. Peters rated?
Extended Stay America - St. Louis - St. Peters has a 3.6 star rating with 1,632 reviews.
When is Extended Stay America - St. Louis - St. Peters open?
Extended Stay America - St. Louis - St. Peters is open now. It will close tomorrow at 12:00 a.m.