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Extended Stay America - St. Louis - St. Peters
- Hotels
- St. Peters, MO
About this business
Extended Stay America Hotel St. Louis - St. Peters is located at 5555 Veterans Memorial Pkwy, Saint Peters, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
5555 Veterans Memorial Pkwy., St. Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything
Business response:
Dear Charles, Thank you for the positive feedback about your stay with us! It is great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team and hope you will revisit the next time you are in the area. Sincerely,Hotel Management
Room service didn’t come and clean anything until an hour before we needed to check out. We had to take out our own garbage and replace the garbage bags ourselves. Wasn’t expecting five star service from this place but I’ve been to worse looking hotels that were still able to take the trash out. Not blaming the hotel for the noise but the quiet hours are definitely not enforced/reminded.
Business response:
Dear Haley, Thank you for your feedback. We regret to hear about the delay in room service and the inconvenience with trash removal. This is not the level of service we aim to provide, and we are addressing this with our team to ensure timely and thorough housekeeping service. We also acknowledge your concerns about noise levels to improve guest experience. We appreciate your comments and hope to have the opportunity to offer a better stay in the future.Sincerely,Hotel Management
Having a kitchen was the reason for staying there otherwise I would have stayed somewhere else because it is very outdated for the price. Staff was nice
Business response:
Dear Ferrell, Thank you for evaluating your stay. We are grateful for your acknowledgment of the great hospitality you received and glad you liked the fully equipped kitchen in your room. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We hope that you will consider returning to allow us the opportunity to provide you with a more enjoyable visit.Si... read more
Very noisy ,needed updated , dirt on ceiling and carpet was filthy.
Business response:
Dear Deanna, Thank you for being our guest. It is nice that you had a good stay and we met your expectations. However, we are sorry for your disappointment with a few spots. We will discuss with the respective individuals for improvement. Our front desk team can help you. Please return and stay with us another time so we can provide you with a better experience.Sincerely,Hotel Management
Consistently good No complaints.
Business response:
Dear Laura, Thank you for sharing your review. We are delighted you always found our room well-maintained and comfortable in a great location. Fresh accommodations are the cornerstone of a great stay, and we are thrilled that we could provide this for you on your every visit. Your observations are highly appreciated, and we will pass them on to our entire team. Thank you for choosing Extended Stay America for your stay, and we look forward to welcoming you back.Sincerely,Hotel Management
Loud, could hear everything in the room next to me. Dirty
Business response:
Dear Julie, Thank you for choosing us. Providing a peaceful hotel experience has always been our aim. However, we apologize to you for not being happy with the noise during your visit to our hotel. Further, we are also sorry for the cleanliness issues you encountered. Your feedback is important to us, and we will discuss it with our housekeeping team to review and address it. Apart from this, we hope you have had a satisfactory stay. Please give us another opportunity to provide you with the seamless experience you deserve. ... read more
Frequently asked questions about Extended Stay America - St. Louis - St. Peters
How is Extended Stay America - St. Louis - St. Peters rated?
Extended Stay America - St. Louis - St. Peters has a 4.4 star rating with 1,071 reviews.
When is Extended Stay America - St. Louis - St. Peters open?
Extended Stay America - St. Louis - St. Peters is open now. It will close tomorrow at 12:00 a.m.