Extended Stay America - St. Louis - St. Peters

Business response:

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped. We hope to see you again soon! Sincerely, Hotel Management 

Business response:

James, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Keith, thank you for staying with us. We are sorry for the issue you had with your room, but we are happy that our staff resolved it to your satisfaction. We value your feedback about our hotel as it enables us to pinpoint areas needing improvement to better enhance our guest experiences. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

Business response:

We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Sarah, thank you for taking the time to review your stay. We are happy your overall experience was enjoyable, but we are sorry for not being able to meet all of your expectations. Your concerns regarding the HVAC unit in your room will be shared with our maintenance team to take corrective actions. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Richard, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management