This profile has been claimed by the business owner or representative.
Extended Stay America - St. Louis - St. Peters
- Hotels
- St. Peters, MO
About this business
Extended Stay America Hotel St. Louis - St. Peters is located at 5555 Veterans Memorial Pkwy, Saint Peters, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
5555 Veterans Memorial Pkwy., St. Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was very clean and in order Only problem was the elevator broke on our last day and had to carry luggage down from the 3rd floor 😞
Business response:
Thank you for choosing Extended Stay America and taking the time to post your review. We are glad to know you were impressed with our well-kept property and that you had a great stay. However, we are sorry for the inconvenience caused due to our elevators. Our engineering team is checking that the elevators are functioning properly. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management
The room was very clean and comfortable. For the price, it was a very good deal.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with your well-appointed suite and that you found us to be a great value. It was a pleasure having you, and we hope to welcome you back soon. Sincerely, Hotel Management
Great staff with friendly efficient check in and check out. Close to a lot of big box restaurants but also local taverns. Not too far from Katy Trail biking.
Business response:
Thank you for choosing Extended Stay America on your trip to our city. We are delighted to know our associates were able to charm you by their excellent service and that you were impressed with our location as it was close to many restaurants and shopping venues which made for a memorable visit. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Room clean and bed comfortable. Close to highway and yet room was very quiet. Front desk staff was helpful and friendly
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you loved your well-appointed room and that the service provided by our excellent associates met all your expectations. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
I liked that it didnt feel like a hotel. It felt more like an apartment.
Business response:
Thank you for sharing your feedback at Extended Stay America. We are happy to know you had a pleasant time here and look forward to seeing you again soon. Sincerely, Hotel Management
It was aggravating that the kitchen supplies were not in the unit and that it took FOUR trips to the front desk to get them all. And then the coffee pot didn't work properly. The first time that housekeeping did our room, it was acceptable but the floor was not mopped. The second time they serviced our room, they didn't vacuum, mop, nor did they change the sheets! The bathroom door on the bathroom side was filthy.
Business response:
Gloria, thank you for choosing us for your recent stay. Please accept our apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take cleanliness issues lightly.We will address this matter with our Head of Housekeeping to ensure changes.We also apologize for any other inconvenience you faced. We hope you will consider giving us another opportunity to serve you in the future, and we do hope to welcome you back again soon. Sincerely, Hotel Management
Bed was comfortable, good location. Main lobby and hallway carpets needed vacuuming. Only thing available for breakfast was granola bars.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the comfort of our beds and that our location was perfect for your needs. Your concern regarding the cleanliness will be shared with our housekeeping team so that corrective measure be taken. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Considering how full it was, I was very surprised and pleased by how quiet it was. I was disappointed by how undependable the key cards were.
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay with us. However, we are sorry you were inconvenienced by room key cards, and we have asked our concerned team to ensure this does not happen again. We appreciate your feedback and look forward to welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - St. Peters
How is Extended Stay America - St. Louis - St. Peters rated?
Extended Stay America - St. Louis - St. Peters has a 4.4 star rating with 1,073 reviews.
When is Extended Stay America - St. Louis - St. Peters open?
Extended Stay America - St. Louis - St. Peters is open now. It will close tomorrow at 12:00 a.m.