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Extended Stay America - St. Louis - St. Peters
- Hotels
- St. Peters, MO
About this business
Location details
5555 Veterans Memorial Pkwy., St. Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that it didnt feel like a hotel. It felt more like an apartment.
Business response:
Thank you for sharing your feedback at Extended Stay America. We are happy to know you had a pleasant time here and look forward to seeing you again soon. Sincerely, Hotel Management
It was aggravating that the kitchen supplies were not in the unit and that it took FOUR trips to the front desk to get them all. And then the coffee pot didn't work properly. The first time that housekeeping did our room, it was acceptable but the floor was not mopped. The second time they serviced our room, they didn't vacuum, mop, nor did they change the sheets! The bathroom door on the bathroom side was filthy.
Business response:
Gloria, thank you for choosing us for your recent stay. Please accept our apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take cleanliness issues lightly.We will address this matter with our Head of Housekeeping to ensure changes.We also apologize for any other inconvenience you faced. We hope you will consider giving us another opportunity to serve you in the future, and we do hope to welcome you back again soon. Sincerely, Hotel Management
Bed was comfortable, good location. Main lobby and hallway carpets needed vacuuming. Only thing available for breakfast was granola bars.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the comfort of our beds and that our location was perfect for your needs. Your concern regarding the cleanliness will be shared with our housekeeping team so that corrective measure be taken. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Considering how full it was, I was very surprised and pleased by how quiet it was. I was disappointed by how undependable the key cards were.
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay with us. However, we are sorry you were inconvenienced by room key cards, and we have asked our concerned team to ensure this does not happen again. We appreciate your feedback and look forward to welcoming you again soon. Sincerely, Hotel Management
Comfortable night Upon arriving our king bed was not available so we settled for the queen. The best was comfortable and room was clean. Would stay again
Business response:
Thank you for sharing your kind comments regarding your stay with us at Extended Stay America. It's great to know you were happy with your clean and comfortable suite. We take pride in providing friendly service and homelike comforts for an enjoyable stay. We look forward to welcoming you again for another visit! Sincerely, Hotel Management
Business response:
Greg, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We hope to have a second chance to provide you with the stay you deserve in the near future. Sincerely, Hotel Management
Ok Great location and staff. Lies about breakfast. Barely had sugar for coffee
Business response:
Thank you for the nice review at Extended Stay America. We are glad to know you appreciated our associates and liked our location. We appreciate your feedback and look forward to your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - St. Peters
How is Extended Stay America - St. Louis - St. Peters rated?
Extended Stay America - St. Louis - St. Peters has a 3.6 star rating with 1,632 reviews.
When is Extended Stay America - St. Louis - St. Peters open?
Extended Stay America - St. Louis - St. Peters is open now. It will close tomorrow at 12:00 a.m.