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Extended Stay America - St. Louis - St. Peters
- Hotels
- St. Peters, MO
About this business
Location details
5555 Veterans Memorial Pkwy., St. Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent Stay It Was Amazing
Business response:
Tony, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Smokey The lobby smells of smoke
Business response:
Thomas, please accept our sincere apologies for the smoke smell which impacted your stay. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
Nice clean room. I would stay here again. Staff was very friendly. The only issue I had was people hanging out in the lobby.
Business response:
Heather, thank you for choosing Extended Stay America. We're glad to know you liked your well-kept room and that you were pleased with the service provided by our associates. We appreciate your business and look forward to welcoming you back again soon. Sincerely, Hotel Management
Everything you need. ADA110% Just needed a place nearby home to get some sleep for the weekend. Slept like a rock. The handicapped accessible shower is ADA perfection! I was in a wheelchair last year from a car accident and would have rather come to you than the Y!
Business response:
Hal, thank you for the glowing review of Extended Stay America. We're delighted to know you loved your well-appointed room and that you had a great time with us. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice Friendly staff comfie place
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
I not happy check in room was not ready plus i request first floor or 2nd floor by elevator floor so did have yo walk due to knee
Business response:
Thank you for posting a review of your stay. We're sorry for the inconvenience you had at the time of check-in and for not accommodating you in the room of your choice. Please be assured that we have discussed your feedback with our front desk team to be more diligent with our efforts moving forward. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
it was clean. little disappointed in m=no coffee pot in room. had to go downstairs to get coffer. and no hot breakfast... when it states breakfast is provided, i would like more than a granola bar.. there was a kitchen i didnt know i was getting. stove, frig, sink all of it. no dishes if i did want to cook... lol but i didnt have time o it didnt really apply to me. but overall it was satisfactory. nothing fancy at all. but good clean place...no issues...
Business response:
Thank you for being our guest. We are happy to know overall you had a pleasant stay with us and liked your well-kept room. However, we are sorry you were unhappy with our grab-and-go breakfast offerings. Your feedback will be shared with our Brand Leaders to determine new breakfast. Also, please know to ensure the cleanliness of the kitchenware, they are kept at the front desk and are delivered to your suite upon request. If we did not communicate this properly at check-in, please accept our apologies. We hope the positive a... read more
Extended Disaster!!!!!! Where do I begin? Cleaning staff was awesome & night front desk help was excellent. However, general manager & assistant general manager very unprofessional at times. We when there for about a month & our bill was always paid to extent our stay. Then the last week or so we were there, management would threaten us with eviction notices. We would pay bill & stay. So their next trick, they would tell us they were "sold out". However, we could go on line & reserve a room to extend our stay. Both these att... read more
Business response:
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. Please do not hesitate to contact our general manager directly if you would like to discuss this matter in more detail. Thank you for being our guest, and we hope you will consider staying with us again. Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - St. Peters
How is Extended Stay America - St. Louis - St. Peters rated?
Extended Stay America - St. Louis - St. Peters has a 3.6 star rating with 1,632 reviews.
When is Extended Stay America - St. Louis - St. Peters open?
Extended Stay America - St. Louis - St. Peters is open now. It will close tomorrow at 12:00 a.m.