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Extended Stay America - St. Louis - St. Peters
- Hotels
- St. Peters, MO
About this business
Location details
5555 Veterans Memorial Pkwy., St. Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kevin, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Decent for the price They sent us to a room and it was uncleaned. Then sent us to another one and it smelled so bad of Fish and the counters was greasy. On the third try we finally got a clean room. The hotel smells wish they could fix that even on the elevator. Coffee and muffins for breakfast that is it. Besides that it was decent.
Business response:
Richard, thank you for staying at Extended Stay America. We are glad you had an overall nice time with us and that you liked our affordable rates. That being said, we are sorry for the inconvenience caused while you were here. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Hotel staff unfriendly The lady at the front desk was not friendly or helpful. We had to ask questions about everything.
Business response:
We appreciate your valuable feedback. Please accept our apologies for the issues you experienced at our front desk. We know a first impression is important, and your comments will be shared with our team to prevent another such occurrence in the future. We thank you for staying with us and encourage you to come back again for a warmer welcome and a more desirable stay. Sincerely, Hotel Management
great hotel Bed was comfortable the price was amazing very clean place definately would stay again i forgot the guys name at the counter when i checked in but he was very friendly and helpful sorry if he reads this thank you again
Business response:
Shaun, thank you for staying at Extended Stay America and for the feedback. It is a pleasure knowing you had were impressed with our comfy beds and that our staff made you feel so welcome. We are very proud of our team and their dedication to our guests, so we are thrilled to share your compliments with them. Thanks again, and we look forward to seeing you again when you return to our area. Sincerely, Hotel Management
The stay was great the room was great the guy that worked at the front desk was great but in all honesty you guys really need an ice machine if the ice trays in the rooms are going to be empty. That was my only issue is I didn't have ice on New Year's Eve for our drinks but other than that it was phenomenal
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that our associates left you with a good impression of our hotel. We appreciate your observation and have taken a note of the same. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Great customer service Friendly staff...professional....highly recommend this to anyone needing a room.
Business response:
Thank you for sharing a wonderful review of Extended Stay America. Our entire staff is committed to providing an exceptional service for every guest, and your feedback serves as an encouragement for us. We look forward to welcoming you again for another memorable experience. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
The room was not clean, but the staff was very friendly except for the manager.
Business response:
Thanks for being our guest. We are glad to read you had an overall pleasant visit and liked some aspects of our hotel. However, we apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Over noght treat It was good! Clean comfy quiet easy check in and out
Business response:
Thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - St. Peters
How is Extended Stay America - St. Louis - St. Peters rated?
Extended Stay America - St. Louis - St. Peters has a 3.6 star rating with 1,632 reviews.
When is Extended Stay America - St. Louis - St. Peters open?
Extended Stay America - St. Louis - St. Peters is open now. It will close tomorrow at 12:00 a.m.