Extended Stay America - St. Louis - Westport - Central

Business response:

Dear Nicolle,Thank you for being our guest at Extended Stay America. We're delighted that you enjoyed your stay and appreciated the flooring. We strive to create a welcoming and comfortable atmosphere for our guests, and it's wonderful to know that you had a positive experience. It was a true pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management 

Business response:

Dear Thomas,Thank you for sharing your feedback on your recent stay. We regret that we did not meet all your expectations during your visit. With regard to breakfast, we will take your feedback into consideration and work on improving our breakfast offerings to ensure a more satisfying experience for our guests. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management 

Business response:

Dear Simone, Thank you for your feedback! We're thrilled to hear that you had a pleasant experience at Extended Stay America. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management