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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel room give a old school feel. In I have no problem with. It was a comfortable setting to me. But I do have the mention certain things about the rooms I didn't like. The room 315. The microwave needs to be replaced. You plug it in it runs without being on until it gives out completely. We unplugged it. Then let it rest for a couple hours it comes back on but will go out. 2. The bathroom door isn't properly installed and the top of the door is hard to open to get in and out of after shut. Number 3. The tub in the midd... read more
Business response:
Dear Tyler, Thank you for being our guest with your group at Extended Stay America. It is nice to know you had a good stay and were pleased with many things around. Our front desk team is always available to assist you. We are sorry for the disappointment in the room. In response to your remarks, we will instruct our respective team to review the room and fix the issues you mentioned. We look forward to welcoming you back to the city soon.Sincerely,Hotel Management
Staff was friendly and helpful
Fast check in , Rooms very clean and the staff is very friendly I would recommend this hotel
Business response:
Dear Manuel,It is wonderful to read your review of your recent stay at Extended Stay America.Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments about fast check-in, clean rooms, and a friendly team are appreciated and shared with the entire team. Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management
Facility is not in line with other properties. Area seemed to have a lot of sketchy people around.
Business response:
Dear Eric, Thank you for your feedback. We are sorry to hear that our facility did not meet your expectations. We aim to maintain high standards and ensure a safe and comfortable environment for all our guests. We will address your concerns with our team to assess and improve our property and security measures. We appreciate your input and hope to serve you better in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.