This profile has been claimed by the business owner or representative.
Extended Stay America - St. Paul - Woodbury
- Hotels
- Woodbury, MN
About this business
Location details
975 Weir Drive, Woodbury, MN, 55125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The management of the property was very accommodating. Manager Katy or Katie went above and beyond satisfying reasonable requests. Not only for myself but I have witnessed this for other guests. The level of patients, professionalism, and communication was impressive. I did not have any complaints during my stay. I was able to enjoy myself in a peaceful setting. I would and will definitely choose this location in the future. Extended stay, thank you for the room and the staff to match the positive environment.
Business response:
Dear Augustus, Thank you for sharing your positive experience at Extended Stay America. We're delighted to hear that our team provided exceptional service and went above and beyond to accommodate your needs. Creating a positive and peaceful environment for our guests is our priority, and we appreciate your kind words. We look forward to welcoming you back on your future visits.Sincerely,Hotel Management
Ck in was so quick
Never again Had to wait 20 minutes for the front desk clerk to show up so I could check in. When she finally showed up, she was quite rude (didn’t smile, was abrupt, didn't acknowledge me at all). Hallway and elevator was dirty and there were bugs in the shower and on the ceiling.
Business response:
Dear Linda, Thank you for choosing us. We sincerely apologize for the inconvenience you faced during check-in due to the long wait. Your feedback is invaluable in helping us improve and ensure a smoother check-in experience for all our guests. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff. After reading the details of your time with us, we regret this was not your experience. We have shared your feedback with our team, and also our pest control p... read more
Frequently asked questions about Extended Stay America - St. Paul - Woodbury
How is Extended Stay America - St. Paul - Woodbury rated?
Extended Stay America - St. Paul - Woodbury has a 2.9 star rating with 943 reviews.
When is Extended Stay America - St. Paul - Woodbury open?
Extended Stay America - St. Paul - Woodbury is open now. It will close tomorrow at 12:00 a.m.