This profile has been claimed by the business owner or representative.
Extended Stay America - St. Paul - Woodbury
- Hotels
- Woodbury, MN
About this business
Location details
975 Weir Drive, Woodbury, MN, 55125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only thing I can say is where is the hair dryer and the coffee pot and do you not have ice? Walking into that room it was like it was completely empty. I get it is an extended stay suite. But you all should still have the basic things in there. I had asked for extra pillows do due arm injuries and head and neck migraines and I know it was late when I asked but there was no communication about that u had to request extra bedding before eight. I was gone so I didn’t know that and the girl was very rude about it.
Business response:
Dear Rachael, We appreciate your feedback and apologize for any inconvenience you experienced. Your comments regarding amenities and communication are noted, and we will work to improve in these areas. Providing a comfortable stay is important, and we will ensure better communication moving forward. Thank you for choosing Extended Stay America, and we hope to have the opportunity to accommodate your needs better in the future.Sincerely,Hotel Management
No transportation
The management of the property was very accommodating. Manager Katy or Katie went above and beyond satisfying reasonable requests. Not only for myself but I have witnessed this for other guests. The level of patients, professionalism, and communication was impressive. I did not have any complaints during my stay. I was able to enjoy myself in a peaceful setting. I would and will definitely choose this location in the future. Extended stay, thank you for the room and the staff to match the positive environment.
Business response:
Dear Augustus, Thank you for sharing your positive experience at Extended Stay America. We're delighted to hear that our team provided exceptional service and went above and beyond to accommodate your needs. Creating a positive and peaceful environment for our guests is our priority, and we appreciate your kind words. We look forward to welcoming you back on your future visits.Sincerely,Hotel Management
Front desk clerk was very nice! The room had crumbs in the bed and stains on the blankets. One of the blankets had tape stuck to them. Breakfast and coffee only available until 9.
Frequently asked questions about Extended Stay America - St. Paul - Woodbury
How is Extended Stay America - St. Paul - Woodbury rated?
Extended Stay America - St. Paul - Woodbury has a 3 star rating with 972 reviews.
When is Extended Stay America - St. Paul - Woodbury open?
Extended Stay America - St. Paul - Woodbury is open now. It will close tomorrow at 12:00 a.m.