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Extended Stay America - St. Paul - Woodbury
- Hotels
- Woodbury, MN
About this business
Welcome to Extended Stay America - St. Paul - Woodbury! We are the perfect location for business travelers, students, tourists and those relocating to the Saint Paul, MN area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-494. From our location, you can easily visit local attractions such as the Mall of America, the Science Museum of Minnesota, the Minnesota History Center and the Como Park Zoo and Conservatory.Welcome to Extended Stay Americ... read more
Location details
975 Weir Drive, Woodbury, MN, 55125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Price was OK, but not the enviornment. Hotel was in Woodbury MN. It was reasonably priced on Hotels.com, but when we arrived, there was a mix up with the billing and it took some time for them to get it straight. Woodbury is a nice area, but the hotel was full of construction workers. In the evening, there were lots of black and hispanic workers loitering in the parking lot drinking and playing loud music. There was no daily maid service and the floors were dirty.
Business response:
Dear Kenneth, Thank you for choosing our hotel and sharing your feedback with fellow travelers. We are glad you enjoyed most aspects of our hotel and found us of great value. However, we apologize if we did not meet all your expectations. We appreciate your remarks as it helps us identify how we can enhance our services and accommodations moving forward. We hope you will allow us a chance to welcome you back so we can deliver the flawless experience you should always expect from us.Sincerely,Hotel Management
It was average, I received a sheet shortly after check in asking guests to keep the place clean and pick up after their pets. I think if the guest would comply it would be a better place. The floor I was on smelled like someone was using Marijuana pretty heavily. The staff was friendly.
Business response:
Dear Jake, Thank you for taking the time to review our hotel. We are delighted to learn that you had a pleasant experience and enjoyed the service provided by our staff. We acknowledge your concerns and apologize for any shortcomings that impacted your stay. We have communicated your feedback to our team to improve and enhance our guest experience. Thank you for your valuable feedback, and we hope to welcome you back on your next visit.Sincerely,Hotel Management
Room was very clean and comfy but smelled of cigarette smoke. I had to buy air freshners and put them in room.
Business response:
Dear Renee, Thank you for sharing your review with us. We are glad you had a comfortable stay with us at Extended Stay America. However, we apologize that the smoke smell compromised your experience. We have strict policies prohibiting smoking in some areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. It was a pleasure to have you as our guest, and we hope to have you back for the seamless stay you deserve.Sincerely,Hotel Management
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Business response:
Dear Guest, Thank you for sharing your experience; we love that you could join us. We appreciate your feedback and look forward to your next visit with us. Safe travels!Sincerely,Hotel Management
The room was not clean
Business response:
Dear Lisa, Thank you for choosing us. We are glad you had a pleasant stay. However, we apologize that our housekeeping staff overlooked some areas in your room preparation which does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. We will note your feedback as we always want to know how to improve our guest experience. Please choose us again and let us make a m... read more
Frequently asked questions about Extended Stay America - St. Paul - Woodbury
How is Extended Stay America - St. Paul - Woodbury rated?
Extended Stay America - St. Paul - Woodbury has a 4.3 star rating with 438 reviews.
When is Extended Stay America - St. Paul - Woodbury open?
Extended Stay America - St. Paul - Woodbury is open now. It will close tomorrow at 12:00 a.m.