This profile has been claimed by the business owner or representative.
Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Really didn't like the staff they were short seem like they had no patience
Business response:
Dear Marsha, Thank you for sharing your feedback on Extended Stay America. We aim to provide welcoming and adequate help to our guests, and we regret that your experience with our staff did not meet your expectations. We value your input and will address this with our team to improve our service. We hope to provide a better experience on your next visit.Sincerely,Hotel Management
Very comfortable stay
Business response:
Dear Elle, We're thrilled to read your kind words! Your satisfaction is our top priority, so it is gratifying to see you enjoy your stay at Extended Stay America. Thanks for choosing us; we hope to see you again soon.Sincerely, Hotel Management
Too much traffic
I felt safe at all times leaving my vehicle parked on the parking lot. That's something to appreciate in some areas of Stockton.
Good
Business response:
Dear robert, Thank you for sharing your positive feedback! We're delighted to hear you had a pleasant experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit soon. Sincerely,Hotel Management
No one at the front desk for approx. 20 mins when we arrived. Got a room assignment and found it to face freeway and other road noise so got another room that over looked trees at rear of building and was much quieter. Interesting that windows are held open a few inches with a rubber stop. Breakfast was a joke. Coffee and pre-wrapped crap muffins and granola bars. Also oatmeal pacs but that's it. Shower head doesn't have much water coming from it.
Business response:
Dear Arthur, Thank you for the detailed evaluation. We apologize for anything other than a completely satisfying stay and appreciate the feedback. Your honest comments will be shared with our associates, and we will use them for future improvements. We hope to welcome you in the future so that you can enjoy the elevated experience you always deserve.Sincerely,Hotel Management
Customer service was great! Carla was very friendly. The only thing would be to upgrade the beds. We stayed 2 nights and it was horrible. You can feel the springs, i couldnt sleep as my back would hurt, never had i felt like this any other hotel before
Business response:
Dear Carla, Thank you for sharing your experience at Extended Stay America. We appreciate your kind words about Carla's exceptional service. However, we were sorry to read that you were disappointed with the mattress in your room. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope you will give us another chance to provide you with the relaxing stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 4.3 star rating with 1,314 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.