Extended Stay America Suites - Bristol

Penny 

on Expedia

6 years ago

Bristol 

Anonymous 

on Expedia

6 years ago

The staff were all super. Everyone we interacted with was pleasant and helpful. We had to change rooms because the water was running in the bath tub so we would not have been able to sleep. There was no refrigerator which we did expect. The building is older and not what we expected. 

Christopher 

on Expedia

6 years ago

Amber was great checking me in. Very friendly and attentive😊 

Anonymous 

on Expedia

6 years ago

It was clean and easily accessible from the interstate. The building is older and could use some upgrades. We had difficulty accessing one of the elevators which was problematic because my wife has mobility issues. Overall, it was a pleasant stay. I do prefer rooms that open to the inside, but..... 

Anonymous 

on Expedia

6 years ago

we Had to change rooms three times. The smoke detector would go off every fifteen seconds for about 3 seconds in the first room. Then they moved us to a smoking room that smelled horrible. Third room was ok. The phone didn’t work in the first room or the last one and the front desk agent said that most of the phones didn’t work. 

Anonymous 

on Expedia

6 years ago

The hotel’s computer system incorrectly had my zip code as being in Mexico. It’s not — I live in Texas, which is still in the USA as far as I know — but the staff person (Amber, who was great and just as frustrated as I was) couldn’t override the system. We reserved a room with a roll in shower for my elderly parent who needs a walker. The accessible room she was in only had a tub and was missing a shower chair. Smoke detector in the room was beeping because of a low battery. And the elevator wasn’t working in the morning an... read more