This profile has been claimed by the business owner or representative.
Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
The planes are noisy. The breakfast is terrible. The house is not soundproof. But the room rate is very high. There are also kitchen facilities for cooking and a large refrigerator.
Business response:
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
Business response:
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
Business response:
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
Business response:
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
Stayed one night at this hotel . It was recently “renovated” which in my opinion was a bit of a bandaid . Room was clean but the king bed wasn’t very comfortable. I like that you get an entire kitchen area even though we didn’t use it . You can tell there are people who permanently reside at this property. Our room had an odd smell but because we were only staying the night we didn’t let It bother us . In all the room served its purpose as only paid $145 CAD for a night . Decent price for what we got . Btw if you are looking... read more
Business response:
Dear Jamey, Thank you for sharing your experience. We are pleased to hear you found the room clean and the kitchen area convenient. However, we apologize for any discomfort you encountered in your room, especially with your bed. We appreciate your candid feedback, as it helps us identify areas for improvement. We hope you will consider us when you return to the area so we can provide you with a better stay.Sincerely,Hotel Management
Business response:
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
The pool was broken the break fast was skimpy and very noisy
Business response:
Dear Mohammed, Thank you very much for posting a review of your stay. We are committed to delivering exceptional service, comfortable accommodations, and premium amenities to all our guests. Therefore, we apologize for falling short of your expectations. Rest assured, we will promptly address these concerns. Thank you for choosing our establishment, and we extend our best wishes for a safe journey and an enjoyable experience.Sincerely,Hotel Management
Needs some management The hotel is new yet they checked us into a room with a broken wall around the shower. I also noted that a door was propped open from the outside right next to a rat bait trap. Rats could easily get into the hotel. The employees are very nice but many do not speak or understand English. They do a big business with the Indian community. Beds are comfortable. I reported the wall to the front desk and got a few nods.
Business response:
Dear JOHN, Thank you for taking the time to share your feedback regarding your recentstay. We express our sincere apologies for failing to meet your expectations and for the subpar experience you had. Your valuable feedback has brought to light areas that require improvement, and we would like to assure you that we are taking all necessary measures to prevent such incidents from happening again. We would be grateful for the opportunity to demonstrate our commitment to delivering exceptional service, and we appreciate your pa... read more
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 4.3 star rating with 389 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.