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Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We've stayed here several times. Cleanliness has always been a concern in the rooms and common areas. The staff was nice and accommodating.. i just have one warning ⚠️⚠️⚠️⚠️ I used the computer in the business center and some kind of way i was hacked. Someone changed my phone number, password and even factory reset my phone... I LOST EVERYTHING!!! PLEASE BE CAUTIOUS IF YOU NEED TO USE THE COMPUTER. This was a lesson i had to learn the hard way.
Business response:
Dear Guest,We truly appreciate your loyalty over the years and are genuinely sorry to hear about the concerns you’ve faced during your recent visit. We sincerely apologize for your issue with the cleanliness, as this is a core focus of our commitment to guest satisfaction, and we’ll be sure to address this aspect with our team to ensure that such lapses do not happen again. We’re also sorry to hear about your experience in the business center. Guest security and privacy are our top priorities; we appreciate you bringing this... read more
Nice clean Very clean. Bed comfy. Wpuld be a great place to stay for family trip woth the kitchen area and supplies.
Business response:
Dear Guest, Thank you for selecting Extended Stay America for your travel accommodations. We are pleased to learn that you appreciated our family-friendly features. Our team is committed to providing a memorable experience for all our guests. We sincerely appreciate your positive feedback and look forward to the opportunity to serve you again in the future.Sincerely,Hotel Management
It was a great stay can't wait to come back again
Business response:
Dear Guest, We are pleased to hear that you had an energizing and fulfilling stay at Extended Stay America. Thank you for taking the time to share your review with fellow travelers and for expressing your enthusiasm about returning. We look forward to seeing you again soon.Sincerely,Hotel Management
no complaints, overall. actually slept.
Business response:
Dear Guest, We are pleased to hear that you had an energizing and fulfilling stay at Extended Stay America. Thank you for taking the time to share your review with fellow travelers and for expressing your enthusiasm about returning. We look forward to seeing you again soon.Sincerely,Hotel Management
Everything it's amazing
Business response:
Dear Guest, We are pleased to hear that you had a wonderful stay at Extended Stay America and appreciate your positive feedback. It was our privilege to accommodate you, and we look forward to welcoming you again in the future.Sincerely,Hotel Management
Business response:
Dear Guest, We are pleased to hear that you had an energizing and fulfilling stay at Extended Stay America. Thank you for taking the time to share your review with fellow travelers and for expressing your enthusiasm about returning. We look forward to seeing you again soon.Sincerely,Hotel Management
Ok
The room nice and comfortable. The employees kind and professional. The breakfast poor.
I was there for a funeral. It was ok it could have been a lot cleaner. The bathroom wasn't really clean. I bought my own cleaner as well. Room 103 the tub needs to be replaced. Thank you
Business response:
Dear Guest, We are sorry that your recent stay at Extended Stay America was for a difficult occasion, and we appreciate your feedback despite the circumstances. We apologize that our hotel didn't meet your expectations, particularly the cleanliness. Your concerns about the cleanliness of the bathroom and room have been shared with our housekeeping team, as we understand that a clean environment is essential. Thank you for your feedback, and we hope to serve you again on some better occasions when you visit the city.Sincerely... read more
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 3.3 star rating with 1,165 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.