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Extended Stay America Suites - Charlotte - Matthews
- Hotels
- Matthews, NC
About this business
Location details
1424 Matthews-Mint Hill Rd., Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Price great, but low price brings rougher clients. Strictly blue collar
Business response:
Thank you for sharing your feedback with us. We’re glad you appreciated our clean, affordable rooms but sorry to hear that you had an unpleasant impression of other guests. Our goal is to provide every guest with an all-around positive experience and we’re pleased that most of your stay was a pleasant one.
Very comfortable.
Business response:
We are so glad our comfortable accommodations and wonderful staff met your needs during this stay. We hope it was a 'Simple. Done Better.' experience for you.
Nice Property!qClean Updated Fixtures very spacious! Nice Staff !!!
Business response:
Thank you for the fantastic review! We are so glad you enjoyed our super clean, spacious rooms, and friendly staff. We appreciate hearing from you.
The property is brand new, loved that there is not carpet in the rooms, just wood-look tile that appeared immaculate. Rooms are set up for extended stay with full-sized refrigerator, microwave, and 3-burner smooth cook top. No silverware, plates, or glasses, though. No coffee maker or hair dryer in room. It's sparse, but there is a nice flat screen TV and a very comfortable bed. Bathroom nicely designed. No frills. Coffee available in lobby only from 7-10 am. Reasonable price for the rooms. No pool but there is a small fitne... read more
Business response:
Thank you for these fabulous details, Donna! We are delighted that our accommodations met your needs during this stay. We appreciate you.
The hotel staff was great and the hotel itself was nice but the bed want very comfortable at all! Woke up with my back hurting each night! Also, there wasn’t enough pillows on the bed so we had to go buy more to be semi comfortable in the bed.
Business response:
Thank you for your feedback. We are so glad you enjoyed our hotel and friendly staff but sorry to hear that our beds and pillows did not meet your expectations and were uncomfortable for you. We are glad your overall experience was a positive one and we enjoyed having you here.
Very convenient for stores and restaurants without having to drive.
Business response:
Thank you for the great review. We are glad our location was especially convenient for you during this stay.
Convenient to many stores and restaurants. Gives you a home feeling.
Business response:
Thank you for the great review of our hotel. We are glad to hear you had a comfortable stay with us and that our location was convenient for you and we are especially delighted that you felt right at home. We appreciate you.
Business response:
We are so glad you had a great stay with us. Thank you for the terrific rating!
Decent place to stay. Brand new extended stay type hotel. No frills, no thrills! Was comfortable for me and my associates. We stayed two nights and used two rooms. Place was very clean. Area around the hotel is awesome. Tons of places to eat and an adjacent bowling alley.
Business response:
Thank you for the great review. We are so glad you and your associates enjoyed our super clean rooms and convenient location. We appreciate you.
Frequently asked questions about Extended Stay America Suites - Charlotte - Matthews
How is Extended Stay America Suites - Charlotte - Matthews rated?
Extended Stay America Suites - Charlotte - Matthews has a 3.8 star rating with 1,096 reviews.
When is Extended Stay America Suites - Charlotte - Matthews open?
Extended Stay America Suites - Charlotte - Matthews is open now. It will close tomorrow at 12:00 a.m.