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Extended Stay America Suites – Columbia – Greystone
- Hotels
- Columbia, SC
About this business
Welcome to Extended Stay America - Columbia - Greystone! Whether you’re staying a few days, a few weeks or longer, this hotel allows you to make the most of your time in Columbia, SC. Our hotel is conveniently located off I-126, only a few minutes from downtown Columbia. From our location, you can easily visit local attractions such as the Riverbanks Zoo & Garden, the South Carolina State Museum, Columbia Canal and Riverfront Park and the Columbia Museum of Art. When you stay at an Extended Stay America hotel, you&rsqu... read more
Location details
180 Stoneridge Dr., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roaches !!!!!!!! There were several small roaches. I didn’t want to touch anything. At the end of the hall their were dirty pots and pans and several full bags of trash in the hallway. They were placed by the stairs and greeted you when you first enter the floor. Upon exiting the next day the same pots and trash were there untouched. No one attempted to touch it and that resulted in a smell in the hallway. I was thoroughly disgusted. For this location to be fairly new compared to most in the uncleanliness was a shock.
Business response:
We are sorry for the cleanliness issues you experienced upon arrival and during your stay. Your feedback has been discussed with our housekeeping team to be more diligent with their efforts so that such problems are never repeated with our future guests. Thanks again, and we hope to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management
No clean towels for the second night. Room smelled like to smoke when I arrived.
Business response:
Thank you for choosing us. We are sorry if our hotel policy was not explained to you upon arrival and that your room had the cleanliness issue. Your feedback has been shared with our housekeeping team to be more diligent with their work. To ensure the privacy of our guests, items such as towels and linens are always available at the front desk and are complimentary. Thanks again, and we hope to see you back soon. Sincerely, Hotel Management
Business response:
Linda, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Kyle, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Melissa, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Pierre, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Very quiet environment. Staff was/is very polite in all matters and helpful when I asked for directions to River trail.
Business response:
Thanks for the awesome feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
It was a pleasant stay It was a pleasant stay
Business response:
Wow - Melissa, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites – Columbia – Greystone
How is Extended Stay America Suites – Columbia – Greystone rated?
Extended Stay America Suites – Columbia – Greystone has a 4.4 star rating with 995 reviews.
When is Extended Stay America Suites – Columbia – Greystone open?
Extended Stay America Suites – Columbia – Greystone is open now. It will close tomorrow at 12:00 a.m.