This profile has been claimed by the business owner or representative.
Extended Stay America Suites – Columbia – Greystone
- Hotels
- Columbia, SC
About this business
Welcome to Extended Stay America - Columbia - Greystone! Whether you’re staying a few days, a few weeks or longer, this hotel allows you to make the most of your time in Columbia, SC. Our hotel is conveniently located off I-126, only a few minutes from downtown Columbia. From our location, you can easily visit local attractions such as the Riverbanks Zoo & Garden, the South Carolina State Museum, Columbia Canal and Riverfront Park and the Columbia Museum of Art. When you stay at an Extended Stay America hotel, you&rsqu... read more
Location details
180 Stoneridge Dr., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Devi, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Normal
Business response:
Thomas, thank you for your review. We are glad you had an overall comfortable time with us. However, we are sorry if any inconvenience was caused while you were here. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
My Review Room was clean and staff was courteous, would recommend to any body. Will definitely stay here again.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you loved our courteous service and your well-appointed room. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
A Clean, No-Frills, Cost-Saving Hotel for a Night The staff were very polite. After entering the front, the building had something of a weird vibe, in that it is very poorly laid out. However, once we got past that, indeed the room had just been re-done, and it was tidy. In our room (319), one of the bedside lamps was broken. One overhead light was burned out. Upon closing the drapes, the entire curtain rod (with curtains) fell on us; it was simply resting on the brackets without having been properly attached. A mere sneez... read more
Business response:
Thank you for being our guest at Extended Stay America. We were pleased to see you had a pleasant stay with us, but it was disappointing that you had some inconveniences while you were here. Your feedback has been discussed with our team members and steps are already underway to ensure all rooms are thoroughly inspected before being allocated to future guests. We can absolutely do better, and we hope you give us the opportunity to provide you with a much better experience. Sincerely, Hotel Management
Tried to check in about 2 PM (1 hour before initial checkin); was told there would be a $25 early checkin fee even though the room was ready. I’ve never seen this before and was disappointed. There were about 4 employees sitting there doing nothing. Just came back later. Breakfast was a bowl of granola bars and a pot of coffee
Business response:
Patrick, thank you for being our guest at Extended Stay America. We are pleased you stayed with us, but we are sorry you were not happy with our hotel policy. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
few bed bugs and couple of spiders in the bathroom were a not so welcome experience
Business response:
Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up if needed. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Nice hotel close to a lot of the town. I really enjoyed staying at this hotel, the two young ladies at the front desk on Saturday(2-3-18) were great! When I needed to upgrade my room these ladies were very accommodating and when they found out that the ac didn't work in that room they moved us with no problem. I would recommend this hotel to my family and friends.
Business response:
Shadrach, thank you for choosing Extended Stay America and taking time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we thank you for acknowledging our efforts. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Studio au Extended Stay América Bon séjour, accueil sympathique
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed your time with us and were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites – Columbia – Greystone
How is Extended Stay America Suites – Columbia – Greystone rated?
Extended Stay America Suites – Columbia – Greystone has a 4.4 star rating with 981 reviews.
When is Extended Stay America Suites – Columbia – Greystone open?
Extended Stay America Suites – Columbia – Greystone is open now. It will close tomorrow at 12:00 a.m.