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Extended Stay America Suites - Columbus - Dublin
- Hotels
- Dublin, OH
About this business
Location details
450 Metro Pl. N., Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
next rooms was noisy
Business response:
Tadd, thank you for your feedback. We are sorry your stay was disturbed due to noise caused by the neighboring guests. We wish we had the opportunity to resolve the issues while you were here as we would have done our best to make your visit comfortable. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Great location for the Dublin Irish Fest Cleaning staff could be a little more diligent
Business response:
Thank you for sharing your feedback. Although you liked our ideal location during your pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
A Bit Disappointed There were good and bad features of this hotel. The good were: It was clean. The outside was maintained and the inside was clean and tidy. The room itself seemed to be in good condition. The hotel was very quiet. This hotel is in a good location. It was close to downtown Dublin, and there was a free shuttle service across the street running to the Irish Festival. Although we only stayed 1 night and didn't need this service the was a small kitchenette with regular sized refrigerator. Although we weren't tra... read more
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Man... read more
Nice visit Our first stay at an “extended stay” type hotel so I wasn’t sure what to expect. Room size was nice, staff was helpful It was a non smoking room but there was an unpleasant odor
Business response:
Thank you for being our guest at Extended Stay America. We are pleased your stay with us was enjoyable and that you were impressed with our courteous service. That being said, we are sorry for the odor issues you experienced in your room and have shared your concern with our housekeeping team to be more diligent going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
a little disappointed its very dates, the smell when you walk into your room was unpleasant. I'm not sure if it was food someone was cooking but it was there for our entire stay. They do not clean rooms or replenish towels. Over all things looked clean. Beds were not very comfortable. Would not return.
Business response:
Thank you for staying at our hotel. We are sorry for the cleanliness issue you experienced and that you were not explained our hotel policy up on arrival. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Also, towels and linens along with the bath-amenities are always available at the front desk and are complimentary. Thank you for the feedback... read more
Not enough parking space. And not enough selection for morning breakfast.
Business response:
Thank you for including the Extended Stay America in your travel plans. We are sorry for not meeting your expectations with our parking facility and breakfast. We have made a note of your feedback as we plan any changes to our breakfast offerings. We hope this didn’t overshadow your otherwise great visit and that you will choose us again in the future. Sincerely, Hotel Management
Good longstay
Business response:
Thank you for your feedback. We’re glad overall your stay was enjoyable, but we’re sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
It was great breakfast was great
Business response:
Thank you for choosing Extended Stay America for your stay. We are delighted to know you loved our delicious grab-and-go breakfast and that you had a great stay here. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was non-smoking, but our room and the hallway had a very heavy smoke smell. This would be enough for me to not stay there again even though other aspects were satisfactory.
Business response:
Angel, we apologize for not meeting your expectations and for the odor issue you experienced while here. We have asked our housekeeping staff to make sure our property receives a deep clean to remove the smell. We hope you will consider a return visit as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Columbus - Dublin
How is Extended Stay America Suites - Columbus - Dublin rated?
Extended Stay America Suites - Columbus - Dublin has a 3.7 star rating with 1,354 reviews.
When is Extended Stay America Suites - Columbus - Dublin open?
Extended Stay America Suites - Columbus - Dublin is open now. It will close tomorrow at 12:00 a.m.