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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay stay Ok overnight stay in a modest hotel. Not so good things: the sink in the bathroom was clogged and on a top of that I had to make a trip to the hotel's front desk in order to obtain a roll of toilet paper. Breakfast consisted of coffee, tea, oatmeal packets and some granola bars. Good things: the staff was very friendly and the shuttle to the airport was on time.
Business response:
Thank you for your candid evaluation. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we regret not meeting your expectations and apologize for the maintenance issues you encountered. We will share your comments with our engineering team and make sure the problem is resolved immediately. Thank you kindly for your constructive comments as they only help us improve. Please come back and see us again. Sincerely, Hotel Management
No Refund so far. We had some issues during check in, since the machine was not accepting our credit card and the hotel did not accept cash. We finally sorted that out, but the hotel charges $100 fee which was supposed to be refunded after our stay. I HAVEN’T received the refund so far. Still waiting for some feedback from the hotel. Overall, the hotel is good and the guy from the shuttle was great.
Business response:
Camila, thank you for evaluating your recent stay with us. We are glad to learn that you had a pleasant stay overall and that you were pleased with the service our associates delivered. However, we regret the inconvenience you had during check-in and the incidental deposit. Please know, any incidental hold remaining will be refunded back to your account, and this can take your bank a few business days to process. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Ho... read more
When we first entered the property, we instantly noticed the musty smell. The room was nice but everything seemed to be unplugged, I had to
Business response:
Kesi, thank you for your honest evaluation. We are glad to see from your rating that you had a pleasant stay overall. However, apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management
Very nice I'm very happy
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 4.2 star rating with 2,012 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.