Extended Stay America Suites - Elizabeth - Newark Airport

Business response:

Thank you for your feedback. 

Business response:

Hi Hope, Thank you for your kind review. Glad to read that you liked the kitchen. We hope you will stay with us again the next time you are in town. 

Business response:

Thank you for your feedback. 

Business response:

Dear Luis, thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we are sorry for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.Sincerely,Hotel Management 

Business response:

Esra, Thank you for your great feedback. We look forward to seeing you next time that you in the NY/NJ area. 

Business response:

Thank you for your kind review. We hope you will stay with us again the next time you are in town. 

Business response:

Dear Ivy, thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback, and we are sorry your stay was not the pleasant experience you deserved. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management 

Business response:

Dear Emanuel, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a beautiful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness for all our guests, and we are concerned that this did not occur. We hope this isolated incident will not deter you from returning to enjoy a great stay with us next time. Sincerely, Hotel Management