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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Hi Cynthia, Sorry to see that you did not enjoy your stay. I hope that you will give us another chance in the future. Thanks again for coming, Happy Holidays.
Business response:
Antonio,Thank you so much for your positive feedback. Enjoy the holidays.
The staff is helpful
Business response:
Hi Melissa, Thank you for your review. I am sorry that you were not satisfied with the cleanliness of the hotel. We use your feedback to improve our effort. Enjoy the holidays.
while a budget friendly compared to other options in the Newark Airport area, both of the times I stayed on either end of a trip I was given rooms that were either already occupied (awkward) or unmade. One one occasion it took 3 attempts going to room with luggage only to have to return to front desk. There is definitely something wrong with their check in system.
Business response:
Charles, On behalf of our entire team, please accept our apologies for our hotel not meeting your expectations. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Business response:
Wilbert, Thank you for your review. I am sorry that you were not satisfied with the cleanliness of the hotel. We use your feedback to improve our effort.
Business response:
Wilbert, Thank you for your review. I am sorry that you were not satisfied with the cleanliness of the hotel. We use your feedback to improve our effort.
Very convinient to Jersy Garden Mall. Room is spacious and set up is good with kitchen big refrigerator microwave is high need to lower done , i can't see the food, refrigerator need to clean more, carpet need to vacuum or change it.Receptionist is great . I'm a Nurse, there's smell of marijuana from outside and bathroom. Hallway need to vacuum and elevator need to clean. Staff are respectful. Need to have Gym and Swimming Pool.
Business response:
Thank you for your feedback.
Necesitan darle upgrade a las habitaciones para ser un poco mas modernas, pero lo demás excelente.
Business response:
Wilbert, Thank you for your review. I am sorry that you were not satisfied with the cleanliness of the hotel. We use your feedback to improve our effort. Enjoy the holidays.
I liked the convenience of being near the Newark Airport. However, I did not like the fact that the door was open to my room before I used the key. On top of that, the door didn’t even close correctly and the lock didn’t work. So I felt unsafe for my stay. Also, the walls have several marks on it and some holes. The TV turned on but no channels worked at all. Very unsatisfied with the stay.
Business response:
Dear Darius, Thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We are sorry we could not resolve these issues while you were still with us. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.2 star rating with 3,670 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.